Assistant General Manager PeoplesBank Arena

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360‑degree solution set for a collection of world‑class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

The Assistant General Manager for food service hospitality at OVG is responsible for assisting the General Manager with the efficient, professional and profitable operation of the venue. The Assistant General Manager aids the General Manager in overseeing every managerial, full‑time and part‑time position, and ensuring full compliance with state and federal labor laws, sanitation and food‑related ordinances, and alcohol service regulations.

The Assistant General Manager will actively supervise, coach, counsel, direct, train and mentor employees in meeting company quality standards, and will independently initiate and authorize all employment actions such as hiring, termination, suspension, discipline, and promotion. The Assistant General Manager will actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant and cooperative work environment.

This is a key position for the effective and profitable operation of the business. The employee must maintain excellent attendance and be available to work a variable event‑driven schedule, which includes evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills, self‑direction and strong management and independent decision‑making skills are required.

This role pays an annual salary of $100,000–$110,000 and is bonus eligible.

Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until May 8, 2026.

The Peoples Bank Arena is Connecticut’s premier destination for sports & entertainment. The 15,000+ seat downtown arena is home to the eleventh‑time National Champion UConn Women’s Basketball team and the six‑time National Champion UConn Men’s Basketball team. Led by Hall of Fame basketball Head Coach Geno Auriemma and Dan Hurley, the Men’s & Women’s basketball programs have established themselves as national powerhouses.

The Peoples Bank Arena is also home to the AHL’s Hartford Wolf Pack, the primary developmental affiliate of the New York Rangers. The venue entertains millions of visitors annually with a variety of concerts, family shows, ice‑skating spectaculars, consumer events, and trade shows throughout the season. The venue has played host to an extraordinary roster of world‑renowned artists, including Taylor Swift, Justin Timberlake, Bruce Springsteen, Billy Joel, Pearl Jam, Black Eyed Peas, Britney Spears, Drake, and many others.

The Peoples Bank Arena will continue to be the center of sports and entertainment for Hartford and the State of Connecticut for years to come.

• Assists in the overall effective management of the catering operations.
• Ensures total compliance with all alcohol service policies. Monitors alcohol service throughout event to assure 100% compliance with Alcohol Service policies. Reports any alcohol service or compliance issues to management immediately.
• Assist in the management of catered events from set‑up to tear down, including handling all communication with hourly staff, culinary staff & guests.
• Ensure legal, efficient, professional and profitable operation of the venue.
• Generate and review financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, P&L financial statements.
• Conflict resolution; last‑resort mediation; arbitration and labor negotiations, when applicable.
• Author, review and amend policies & procedures, as requested by the General Manager.
• Author and amend contracts; authorize terms as directed by the General Manager.
• Oversee…