Area Director – Hartford, CT
Listed on 2026-02-28
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Management
Operations Manager, Business Administration, Business Management, General Management
Reporting to the Sr. Director, US Core, the Area Director (AD) is critical to the success of Members and Chapters of BNI® by leading area teams, driving business growth, and building a professional culture.
Position SummaryThe AD directly engages in team building, training, education, goal setting and attainment, and leads the Area Team to ensure business growth for members and the area. The AD sets the vision, focuses on member and director business goals, and creates a positive impact on the community.
Roles and Responsibilities- Develop and lead the Support and Launch Teams within the Area
- Actively identify, observe, and invite qualified candidates to learn more about the Ambassador and Director Programs. Support the interview process and ensure candidates are coachable, compatible, and complementary to the Area and Regional teams.
- Ensure all Directors complete required training or orientation within their first 60 days on the team.
- Support each LDC to achieve their goals efficiently and provide necessary resources.
- Conduct a weekly success call with Chapter Leaders to discuss progress, training, and resource needs.
- Handle all questions and challenges from Directors and Ambassadors in a timely manner.
- Conduct Regional Team meetings focused on team bonding, education, coaching, and discussion of current topics.
- Manage LDCs in regions, coordinate with the Regional Development Team or Regional Director to develop market growth plans, recruit LDCs, and ensure they are trained and supported.
- Collaborate with the Member Success Concierge to ensure processes are followed, first‑year member support is effective, and retention issues are addressed.
- Increase and retain Chapter Memberships to grow the Area.
- Ensure every Chapter in the area has a Goal Plan and support it with resources and training.
- Understand training needs of Chapters and provide appropriate training as required.
- Support the area in planning and executing socials, trainings, and growth events within budget.
- Execute an annual Member/Chapter Recognition event and other recognition or national events as necessary.
- Support new Chapters and provide additional first‑year support and training.
- Conduct monthly Regional Team meetings to foster team bonding and share education and best practices (non‑mandatory).
- Prospect at networking events and develop a regional pipeline.
- Identify opportunities to improve retention and develop and execute a strategy to increase it.
- Ensure overall Area success through a growth strategy consistent with ethical business practices.
- Develop and maintain a professional and positive culture in the area.
- Participate in a weekly success call with the Regional Director for education, training, progress evaluation, and support.
- Schedule, plan, and execute all required regional and area trainings and events.
- Plan and execute Chapter Success Trainings in September and Goal Planning Sessions in January.
- Schedule, plan, and execute monthly Leadership Team Round tables focused on education, review of area reports, leadership activities, and sharing of best practices.
- Analyze BNI Connect® monthly reports to assess needs and support Chapters, Ambassadors, and Directors in raising participation and retention.
- Conduct an annual strategic planning session with your Regional Director and Regional Development Manager and communicate the region’s goals during a Regional Team Meeting.
- Engage with the Member Relations Coordinator to address member issues, identify and develop internal and external training and process opportunities to reduce area issues.
- Work with Operations to ensure administrative and operational duties are handled accurately and timely.
- Communication
- Teamwork – Collaboration and Team building
- Leadership
- Performance Management and coaching
- Creativity
- Problem Solving and Conflict resolution
- Proven experience in a people manager position
- Experience developing profitable strategies and implementing vision
- Strong understanding of performance management principles
- Familiarity with diverse business functions such as marketing and budgeting
- Self‑starter with outstanding organizational and leadership skills
- Analytical and problem‑solving skills
- Ability to provide constructive feedback and coach team members to their full potential
- Excellent communication and public speaking skills
- Any additional duties needed to demonstrate core values, drive vision, and fulfill mission
- BNI Director for at least 1 year
- Demonstrated success launching BNI Chapters
Sedentary work; occasional lifting of up to 10 pounds with minimal force frequently or constantly. Repetitive motion involving wrists, hands, and fingers. Requires close visual acuity for tasks such as preparing data, transcribing, reading, and using a computer terminal. Full‑time position. Duties may change at any time with or without notice.
An equal opportunity employer.
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