Chief Administrator Community Programs

Chief Administrator for Community Programs

Hartford, CT, USA

Oak Hill has been enhancing the lives of people with disabilities since 1893. With over 129 years of experience, Oak Hill partners with people with disabilities to provide services and solutions that promote independence, education, health, and dignity.

Founded in 1893 as the Connecticut Institute for the Blind, Oak Hill has evolved into a dynamic, forward‑thinking organization dedicated to empowering individuals with disabilities to live, learn, and thrive. Today it stands as a leader in providing innovative services and solutions that support independence, dignity, and full community inclusion.

Oak Hill’s services span a comprehensive continuum of care, meeting individuals where they are and supporting them at every stage of life—from early education through adulthood.

Oak Hill provides a comprehensive, person‑centered continuum of services, including:

• Assistive Technology
• Integrated Center
• Outpatient Clinic services
• Residential continuum of care
• Statewide educational services

Oak Hill’s Community Programs are designed to support individuals in living full and meaningful lives through residential services, recreational opportunities, and community engagement. The model prioritizes choice, dignity, and inclusion, offering a range of living options supported by experienced, compassionate staff.

The CACP will report to the President & CEO and serve as a key member of the senior leadership team. The role provides executive leadership and operational oversight for one of Connecticut's largest community‑based service systems, spanning more than 59 sites, seven towns, and a $74 million operating budget.

The CACP will oversee a seasoned leadership team, including the Senior Director of Community Programs, Director of Nursing, Director of Behavioral Services, and other key leaders, and over 1,000 support staff.

Lead Community Programs and Drive Operational Excellence

• Provide executive leadership for Oak Hill’s residential and community‑based programs across a broad network of sites and services.
• Ensure the delivery of high‑quality, person‑centered services while advancing operational effectiveness, regulatory compliance, and financial sustainability.
• Balance long‑term strategic planning with hands‑on operational oversight, including program performance, staffing, site operations, emergency response, and service quality.
• Leverage data, community input, and emerging trends to strengthen programs, improve outcomes, and identify opportunities for innovation and growth.
• Provide appropriate leadership coverage and on‑call availability as needed.

Develop Leaders and Strengthen Organizational Capacity

• Lead, mentor, and support a team responsible for delivering services across a large, decentralized system.
• Foster a culture of accountability, collaboration, professional growth, and shared ownership.
• Strengthen workforce development efforts through meaningful training, leadership development, and advancement opportunities.
• Contribute to organizational strategy, alignment, and decision making as a senior leader.

Build Relationships and Advance Community Partnerships

• Serve as a visible, trusted representative of Oak Hill within the community and among stakeholder groups.
• Develop and maintain strong partnerships with families, guardians, community organizations, service providers, funders, and regulatory agencies.
• Partner closely with Development and Communications.
• Support the advancement of inclusive, community‑based services and opportunities for individuals served by Oak Hill.

Ensure Financial Stewardship and Operational Integrity

• Oversee financial management for Community Programs, including budget development, resource allocation, forecasting, and performance monitoring.
• Partner with Finance to identify risks, address variances, and ensure fiscal stewardship.
• Maintain compliance with all applicable federal, state, and local regulations, licensing requirements, and accreditation standards.
• Promote a culture of accountability, transparency, and…