Automotive Service Manager Bertera Subaru of Hartford CT 120k -150k
Job in
Hartford, Hartford County, Connecticut, 06112, USA
Listed on 2026-07-30
Listing for:
Bertera Auto Group
Full Time
position Listed on 2026-07-30
Job specializations:
-
Management
-
Automotive
Job Description & How to Apply Below
Job Title
:
Automotive Service Manager
Location
:
Bertera Subaru of Hartford, CT
Salary
: $120,000 - $150,000
Bertera Subaru of Hartford is seeking a highly motivated and experienced Automotive Service Manager to lead our service department to new heights. This is an exceptional opportunity to join a progressive automotive dealership known for its commitment to customer satisfaction and quality service. The ideal candidate will have a strong background in automotive service management, excellent leadership skills, and a passion for the Subaru brand.
Key Responsibilities- Oversee daily operations of the service department, ensuring high levels of productivity and efficiency.
- Lead, train, and motivate a team of service advisors and technicians to deliver exceptional customer service.
- Develop and implement strategies to improve service department performance, including sales and customer retention.
- Handle customer inquiries, concerns, and any escalated issues, ensuring timely resolution and a positive customer experience.
- Monitor and analyze key performance indicators (KPIs) to drive improvements in service quality and profitability.
- Collaborate with the sales team to identify potential service opportunities and maintain a strong relationship between departments.
- Ensure compliance with all safety and legal standards, as well as adherence to dealership policies and procedures.
- Maintain relationships with vendors and suppliers to negotiate pricing and manage inventory effectively.
- Stay current with automotive technologies and service trends to foster innovation within the department.
- Prepare and manage the service department budget, forecasting sales, expenses, and profitability objectives.
- Proven experience as an Automotive Service Manager or similar role, preferably within a franchise dealership setting.
- Strong leadership skills with the ability to inspire and develop a cohesive team.
- Exceptional customer service skills and a passion for exceeding customer expectations.
- Excellent communication and interpersonal skills.
- Solid understanding of automotive repair processes and service department operations.
- Proficiency in using dealership management systems and relevant software applications.
- ASE certification and relevant technical training preferred.
- Valid driver's license with a clean driving record.
- Competitive salary of $120,000 - $150,000, depending on experience.
- Performance-based bonuses.
- Comprehensive health, dental, and vision insurance.
- 401(k) retirement plan with employer matching.
- Paid time off and holidays.
- Employee discounts on vehicle purchases and service.
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