Duty Manager

## Duty Manager Apply remote type:
In-Person locations:
Hartford, CTtime type:
Full time posted on:
Posted Todayjob requisition :
R26 003831
*
* Location:

** Delta Airlines BDL - AVN
** Pay Rate:
** Salary - Salary Plan, 68,000.00 USD Annual
*
* Work Shift:

**** Job Description
** Aircraft Appearance Manager    Oversee the airport appearance operations team while creating a work environment where people enjoy coming to work and collaborating to achieve the team’s goals and objectives. Provide customer service.
** Responsibilities
* ** Deliver effective aircraft appearance operations to our customers
* Develop and analyze employee and equipment schedules in order to use resources most efficiently while meeting all work requirements
* Address and resolve customer service issues in a timely manner with professionalism
* Create a positive and inclusive work environment to lead and motivate team members
* Recruit, hire, and train new team members to deliver excellent service
* Manage safety and security procedures to comply with HHS operating standardsSkills
* Interpersonal

Skills:

Ability to interact with individuals at all levels of the organization
* Communication:
Effective written, spoken, and non-verbal communication as well as presentation skills
* Customer Service:
Service-oriented mentality with a focus on exceeding expectations
* Professionalism:
Maintain a positive and professional demeanor
* Decision Making:
Ability to quickly make sound decisions and judgments
* Proactivity:
Self-motivated with the ability to effectively prioritize projects and needs
* Team Player:
Willingness to collaborate and provide support where needed to achieve outcomes
* Business Ethics:
Demonstrate integrity, respect, and discretion in all business dealings
* Organization:
Attention to detail and ability to effectively manage tasks in a fast-paced environment Requirements
* 2 to 5 years of management experience
* Extensive airport operational experience
* Working knowledge base of budgetary and financial responsibilities
* Knowledge of applicable FAA and OSHA regulations
* Proven track record of safety compliance and process improvement
* Must possess a valid driver’s license and Motor Vehicle Report/MVR (varies by airport)
* Must pass a drug test/ background check and be able to obtain airport security clearance
* Ability to work a flexible schedule that may include nights, weekends, and holidays
* Computer skills including word processing, spreadsheets, email, and ordering platforms
* Must be willing to relocate for promotion opportunities

Not Required But a Big Plus
* Proficiency in languages other than English, especially Spanish

Physical Requirements
* Ability to stand, lift, bend, twist, push, pull, and reach for extended periods
* Ability to lift up to 40 pounds in confined spaces
* Willing to work outside in all weather conditions and in an environment with elevated noise levels
* Must be able to work extended hours on short notice during non-routine operations

What We Offer
* Paid time off (vacation and sick)
* Medical, dental, and vision insurance
* 401(k) with employer match
* Employee assistance program (EAP)
* Employee resource groups (ERGs)
* Career development and ongoing training

Important to Know
* Veterans and candidates with military experience are encouraged to apply.
* HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion.

Who is HHS AviationHHS Aviation is an industry-leading aviation services provider.  We are known for our unwavering commitment to providing our customers with the highest-quality aviation service solutions.  We utilize our decades of industry knowledge and experience to offer our customers the insight and perspective to augment their ground servicing programs. We are a service solutions partner, not simply a contract labor provider like many other ground service companies.  

We are quickly expanding our presence in the Southwestern United States, and we are looking for a high-performing industry professional who is looking to take ownership of our Southwestern operations.
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