Investigation Oversight and Compliance Supervisor

Investigation Oversight and Compliance Supervisor

Hartford, CT, USA

Oak Hill has been enhancing the lives of people with disabilities since 1893! We invite you to join our team of highly committed professionals. Founded in 1893 by trailblazer and visionary, Emily Wells Foster, Oak Hill has over 129 years of experience providing the highest quality services to people with varying disabilities. Oak Hill sets the standard, partnering with people with disabilities, to provide services and solutions promoting independence, education, health, and dignity.

Department: Legal / Community Programs
Reports To: General Counsel
Work Arrangement: Hybrid / Flexible Work Arrangement
Employment Status: Exempt

Oak Hill is seeking an experienced Investigation Oversight and Compliance Supervisor to lead the organization’s abuse and neglect investigation function and help ensure the highest standards of safety, accountability, compliance, and quality across Community Programs.

This is a critical leadership role responsible for overseeing a team of investigators who operate independently from Oak Hill’s programs. The successful candidate will ensure investigations are fair, objective, thorough, timely, and compliant with applicable DDS, DCF, DPH, and Oak Hill requirements.

The Investigation Oversight and Compliance Supervisor will also play a key role in translating investigative findings into meaningful recommendations and continuous quality improvements that strengthen services for individuals with intellectual and developmental disabilities.

• Oversee the investigative process, including assigning investigations, monitoring progress, reviewing findings, and ensuring timely completion.
• Ensure investigations are accurate, thorough, objective, and conducted in accordance with DDS, DCF, DPH, and Oak Hill standards.
• Monitor investigative caseloads and ensure cases are assigned promptly and completed within required regulatory and organizational time frames.
• Oversee investigations involving significant organizational risk and keep the General Counsel informed of critical developments.
• Ensure administrative leave related to investigations is utilized appropriately and only when necessary.

• Supervise Investigation Specialists and provide leadership, coaching, training, and professional development opportunities.
• Provide oversight and direction to contracted external investigators.
• Establish expectations for investigative quality, consistency, documentation, and accountability.
• Review investigative reports and provide guidance to ensure conclusions are supported by objective evidence.

• Serve as a primary liaison between Oak Hill’s investigations team and the Connecticut Department of Developmental Services (DDS).
• Collaborate with DDS Department of Investigation Lead Investigators, Regional Liaisons, Case Managers, and other regulatory partners.
• Coordinate and complete DDS Registry documentation in collaboration with Human Resources.
• Facilitate Registry cases and work collaboratively with the DDS Registry Attorney.
• Represent Oak Hill in Registry hearings and related proceedings.
• Collaborate with DCF, DPH, and other regulatory and oversight agencies as needed.

• Work closely with Human Resources to review investigation status, administrative leaves, and potential disciplinary outcomes.
• Meet regularly with the designated HR Business Partner to ensure timely communication and coordinated case management.
• Collaborate with Community Programs, Oak Hill School administrators, Learning and Development, Quality Assurance, Legal, and other organizational leaders.
• Communicate investigation status, findings, and recommendations appropriately with key stakeholders while maintaining confidentiality.
• Share investigative data and trends with Quality Assurance to identify systemic issues, opportunities for improvement, and potential organizational risks.
• Work with the Legal…