Quality Management Test Analyst

Hybrid Details

Onsite 1 day/week required

6 months to start

• We are seeking an experienced, detail-oriented Quality Management (QM) Test Analyst to support and execute User Acceptance Testing (UAT) activities.
• This is a hands-on testing role responsible for ensuring the system meets business, operational, and federal requirements through comprehensive test planning, execution, defect validation, and quality assurance.
• The successful candidate will work closely with program staff, business stakeholders, vendors, and technical teams to validate business functionality and ensure the delivered solution meets the highest standards of quality.
• This position requires exceptional analytical skills, strong critical thinking, and a meticulous attention to detail.
• The ideal candidate has prior hands-on experience supporting UAT forimplementations.

• Execute comprehensive User Acceptance Testing (UAT) activities across modules and business functions.
• Develop detailed UAT scenarios, test cases, and test data based on business processes, functional requirements, and user workflows.
• Perform thorough functional, end-to-end, regression, and validation testing to ensure system quality and business readiness.
• Accurately document test execution results, identify issues, and create clear, reproducible defect reports.
• Participate in defect triage meetings, validate defect resolutions, perform retesting, and verify production readiness.
• Validate system functionality againstpolicies, business processes, federal regulations, and operational requirements.
• Identify gaps, inconsistencies, missing requirements, and potential business impacts during testing.
• Support UAT planning, readiness activities, daily status reporting, metrics collection, and test cycle completion.
• Collaborate effectively with business stakeholders, developers, vendors, and project teams to resolve issues quickly and efficiently.
• Support statewide implementation activities, production validation, and post-go-live stabilization efforts.
• Ensure all testing artifacts are complete, accurate, and meet Quality Management standards.

• Prior hands-on experience supporting User Acceptance Testing (UAT) for implementation.
• Strong knowledge of the client's business processes, policies, case management operations, and associated workflows.
• Demonstrated ability to execute detailed test cases, identify defects, and validate system functionality with a high degree of accuracy.
• Exceptional attention to detail with the ability to identify subtle issues, inconsistencies, and business process gaps.
• Strong analytical, problem-solving, and investigative skills.
• Ability to manage multiple priorities while maintaining a high level of quality and accuracy.
• Excellent written and verbal communication skills.
• Ability to work collaboratively with business users, vendors, technical teams, and project leadership.
• Must comply with all client policies, security requirements, and procedures.

• Experience working directly with program staff, business SMEs, and Quality Management teams.
• Familiarity with federal OCSE requirements, regulations, and reporting.
• Experience with test management and defect tracking tools such as Jira, Xray, ALM, Azure Dev Ops, or similar platforms.
• Experience supporting large-scale, multi-vendor government system implementations.
• Experience with test planning, requirements traceability, metrics reporting, and Quality Management best practices.
• Experience with the Pro Tech Child Support system is a plus but is not required.