Quality Assurance Analyst

Quality Assurance Analyst

The Connecticut Department of Social Services (DSS) is seeking an experienced QA Test Analyst with expertise in manual and automation testing to support mission-critical enterprise applications that deliver essential services to Connecticut residents. A significant need for this position is the testing and validation of Spanish-language functionality and content. Therefore, professional proficiency in both English and Spanish is highly important for this assignment.

The selected tester will be expected to perform functional QA activities involving Spanish-language screens, correspondence, notices, messages, workflows, and other resident-facing content. The tester must be capable of independently reviewing Spanish-language content for functional accuracy, consistency, completeness, and alignment with the approved English-language requirements and expected business outcomes. Candidates will be evaluated based on their ability to perform the required QA responsibilities and demonstrate the language proficiency necessary to validate Spanish-language application functionality and content.

This role will work closely with business stakeholders, developers, business analysts, solution architects, project managers, and technical teams to ensure applications meet business requirements, technical specifications, State policies, and federal regulations. The ideal candidate has experience testing complex enterprise systems within State government, Human Services, Healthcare, Medicaid, Medicare, or Eligibility programs. Candidates who understand policy-driven applications and business terminology used in public-sector environments will be highly successful in this role.

Responsibilities:

• Perform hands-on manual and automated testing across multiple enterprise applications.
• Perform dedicated testing and validation of Spanish-language application functionality and resident-facing content.
• Compare Spanish-language functionality and content against approved English requirements and expected business outcomes.
• Validate Spanish screens, correspondence, notices, messages, forms, labels, instructions, and application workflows.
• Develop comprehensive test scenarios, test cases, and automated test scripts based on business and technical requirements.
• Develop test scenarios specifically addressing Spanish-language functionality and content.
• Review business requirements, user stories, functional specifications, technical documentation, and design documents to identify testing needs.
• Participate in requirements walkthroughs, sprint planning, backlog refinement, release planning, and design review sessions.
• Estimate testing effort and provide input into overall project planning and release schedules.
• Execute functional, regression, integration, system, API, and end-to-end testing activities.
• Develop, maintain, and execute automated test scripts using approved automation frameworks.
• Validate interfaces and integrations between enterprise applications and external systems.
• Perform backend database validation using SQL queries.
• Execute API and web service testing using industry-standard tools.
• Document test execution results and communicate testing progress to project leadership.
• Identify, document, prioritize, and manage software defects through resolution.
• Clearly document defects involving Spanish-language content or functionality so they can be understood and resolved by business and technical teams.
• Participate in defect triage meetings and validate software fixes.
• Ensure complete traceability between business requirements, test cases, and executed tests through the Requirements Traceability Matrix (RTM).
• Collaborate closely with developers, business analysts, architects, project managers, vendors, and State business stakeholders.
• Support production implementations by performing release validation and post-production verification.
• Assist in continuously improving QA standards, automation frameworks, testing processes, and quality best practices.

Required Skills:

• Five (5) or more years of Quality Assurance experience testing large enterprise applications
• Strong hands-on manual testing experience
• Experience with test…