Server | Part-Time | PeoplesBank Arena

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360‑degree solution set for a collection of world‑class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

The Server is responsible for serving guests in the Club area. Waitstaff must be personable and able to work in an ever‑changing fast‑paced environment.

The employee must maintain excellent attendance and be available to work events as scheduled per business need.

This role pays an hourly rate of $16.94 and is tip eligible.

Benefits for Part‑Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until May 1, 2026.

The Peoples Bank Arena is Connecticut’s premier destination for sports & entertainment. The 15,000+ seat downtown arena is home to the eleventh‑time National Champion UConn Women's Basketball team and the six‑time National Champion UConn Men's Basketball team. Led by Hall of Fame basketball Head Coach Geno Auriemma and Dan Hurley, the Men's & Women's basketball programs have established themselves as national powerhouses.

The Peoples Bank Arena is also home to the AHL’s Hartford Wolf Pack, the primary developmental affiliate of the New York Rangers. The Peoples Bank Arena entertains millions of visitors annually with a variety of concerts, family shows, ice‑skating spectaculars, consumer events, and trade shows throughout the season. The venue has played host to an extraordinary roster of world‑renowned artists, including Taylor Swift, Justin Timberlake, Bruce Springsteen, Billy Joel, Pearl Jam, Black Eyed Peas, Britney Spears, Drake, and many others.

The Peoples Bank Arena will continue to be the center of sports and entertainment for Hartford and the State of Connecticut for years to come.

• Demonstrate ability to read and comprehend Club Menu when directing to service a guest event or in setting up guest events.
• Serve table side meals to guests or replenish food to the buffet line if needed.
• Serve beverages to guests including alcoholic beverages. Check guest’s  verify minimum age requirement for the purchase of alcoholic beverages.
• Carry drinks on a tray.
• Record a guest’s order and input them into a POS System.
• Observe guests to respond to any additional requests and determine when the meal has been completed.
• Refill salt, pepper, sugar, cream, condiments and napkins.
• Replace tableware and linens as necessary.
• Set up banquet functions including linens, dishware, glassware and silverware, if needed.
• Maintain sanitation, health and safety standards in work areas.
• Show demonstrated ability to meet the company standard for excellent attendance.
• Perform additional duties as assigned by immediate supervisor and/or OVG management staff for the successful outcome of an event or customer service situation.

• Communicate with employees, co‑workers, management staff and guests in a clear, business‑like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
• Speak, read and write in English.
• Work well in a team‑oriented, fast‑paced, event‑driven environment.
• Possess a valid food handling certificate and alcohol service permit if required by state or federal regulations.
• Calculate basic math functions (addition, subtraction, multiplication, division, percentages) as related to cash/credit transactions and cash reconciliation.
• Handle cash accurately and responsibly.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people
, improves our service
, and raises our excellence
. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.