Catering Sales Manager

Come Join the Waterford Hotel Group Team!

At Waterford Hotel Group we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day. We will celebrate your successes, appreciate your strengths, and offer an environment where each of us can truly be ourselves. We provide competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement.

Come for a JOB, stay for a CAREER.

The Catering Sales Manager position focuses on Weddings & Social Events. This role is perfect for a passionate wedding and social events professional who thrives on creativity, connection, and seeing an event come together flawlessly.

Sales & Business Development

• Proactively source, sell, and book weddings and social celebrations
  , including ceremonies, receptions, rehearsal dinners, bridal showers, milestone birthdays, and signature social events (with some meetings and corporate events mixed in).
• Manage a dedicated weddings & social events market segment while consistently achieving individual and department revenue goals.
• Create, customize, and negotiate catering contracts, menus, and event orders in alignment with Marriott brand standards.
• Confidently upsell food & beverage enhancements, specialty bars, décor upgrades, audiovisual elements, and personalized touches to elevate the guest experience and drive revenue.

• Serve as the main point of contact for couples and social clients from first inquiry to the final dance.
• Create detailed Banquet Event Orders (BEOs) that clearly communicate every meaningful detail to hotel teams.
• Host site tours, tastings, and planning meetings that leave clients feeling excited, supported, and confident in their big day.
• Be present on event days to ensure timelines flow smoothly, details shine, and Marriott service standards are exceeded.

• Build genuine relationships with couples, families, planners, and preferred vendors.
• Deliver timely communication, thoughtful follow-up, and a personalized planning experience.
• Handle last-minute changes and client concerns with grace, professionalism, and calm confidence.

• Partner closely with Banquets, Culinary, Front Office, and Sales teams to bring events to life seamlessly.
• Participate in weekly sales and event meetings to align on upcoming celebrations and priorities.
• Maintain accurate and up-to-date records in CI/TY.

• Track sales activity, forecasts, and pipeline performance with strong attention to detail.
• Prepare sales updates and reports as requested by leadership.
• Follow Marriott brand standards, SOPs, and revenue management strategies.

• 2–3 years of catering or hotel sales experience, ideally with weddings and social events in a full-service hotel.
• Marriott brand experience strongly preferred.
• A true passion for weddings, celebrations, and creating memorable experiences.

• Confident sales, negotiation, and closing abilities.
• Excellent written and verbal communication (you love email timelines and happy clients).
• Highly organized with an eye for detail and aesthetics.
• Comfortable juggling multiple events and deadlines in a fast-paced environment.
• Flexible schedule, including evenings, weekends, and holidays as events require.

• Tuesday through Saturday schedule (Perfect for weekend wedding energy)

• Ability to move throughout hotel event spaces and stand for extended periods.
• Ability to lift up to 25 lbs occasionally.
• Ability to work longer hours during peak wedding and event seasons.

WATERFORD HEALTH AND WELLNESS

Health Insurance is available on the first of the month after hire!

We value the health and wellness of you and your family. Full time associates can enroll in medical, dental and vision coverage and part-time associates averaging 17.5 hours a week can enroll in dental and vision coverage. Everyone’s needs are different and there is something for everyone with numerous supplemental insurances to choose from.

We…