Program Business Development Manager

Program Business Development Manager

Location:

Hartford, CT, US

Job Type: Full-Time

Work Mode:
Hybrid

Job Level: Professional

Job

Company: HSB

Employment Type:

Regular

Area of Expertise:
Claims & Underwriting

Description:

HSB, a Munich Re company, is a specialty insurer and risk solutions provider known for its industry-leading equipment breakdown coverage. We combine deep engineering expertise with cutting-edge technology to help clients prevent loss and ensure operational resilience. Our offerings include equipment breakdown insurance and other specialty coverages (cyber, EPLI, service line, home appliances), along with a suite of risk management services powered by 1,200 engineers and inspectors, IoT sensors, AI, and predictive analytics.

HSB is redefining insurance by focusing on prevention—not just protection.

This role is part of our Custom Risk Solutions division, which focuses on the fast-growing segment of the P&C market, including E&S carriers, large commercial risk writers, MGAs, programs, Lloyds, and pools. The division manages over 100 client relationships and has ambitious growth goals.

Open to all HSB/Munich Re Offices + Remote Options

The Programs Business Development Manager is responsible for driving new business and managing strategic relationships with program administrators. The role focuses on MGAs, MGA aggregators, brokerage firms with delegated authority practices, and program managers serving the public sector.

This individual will be accountable for profitable growth through new client acquisition, cross-sell within existing accounts, and strategic account planning. The role also requires building executive-level relationships, partnering across internal teams to deliver tailored solutions, and shaping go-to-market strategies that align client priorities with HSB’s growth objectives. Lastly, the role will ensure consistency and customer centric focus on placement of program opportunities.

• Prospect for growth opportunities with new and existing program administrators, including cross-selling HSB products and expanding distribution.
• Maintain an accurate pipeline and advance opportunities from initial engagement through solution design, negotiation, and contract execution.
• Coordinate program placement with Client Integration Teams for our white-label embedded products reinsured through our client carrier relationships.
• Act as the primary liaison with our Primary and Surplus (P&S) teams for standalone programs written on HSB paper.
• Representing Custom Risk Solutions at conferences, client events, and speaking engagements as a market-facing subject matter expert.
• Stay current on HSB offerings and develop tailored solutions that combine insurance, engineering, technology, and risk management capabilities.

• Serve as the primary relationship owner for program administrator accounts and build strong relationships with C-suite and other key decision-makers.
• Develop a deep understanding of each client’s strategy, operations, priorities, and challenges to create account plans aligned with their needs and HSB’s value proposition.
• Partner with P&S and Broker Relationship Leaders of the broader Global Specialty Insurance (GSI) organization on client management and business development opportunities involving major broker relationships such as Alliant, AmWins, Aon, Brown & Brown, CRC, Gallagher, Marsh, and Ryan Specialty.
• Lead cross-functional teams in communicating client strategies and coordinating tailored solutions.

• 7+ years of experience in a client-facing role within the insurance industry, with a significant portion spent in the programs space.
• Proven business development experience, including prospecting, solution design, deal negotiation, and contract execution.
• Experience managing strategic client relationships and delivering profitable growth.
• Experience leading cross-functional teams in account management or client-focused solution selling roles.
• Bachelor’s degree required or equivalent work experience;
  Master’s degree preferred.

• Deep understanding of the specialty property & casualty…