Commercial Account Manager

Commercial Account Manager

We are seeking a Commercial Account Manager who is passionate about building relationships, creating partnerships, and growing commercial business opportunities. This role goes beyond sales—it’s about becoming a trusted resource for businesses before a disaster happens and the partner they rely on when it does.

• Develop and maintain strong relationships with commercial property owners, facility managers, property managers, insurance professionals, and community partners.
• Become a trusted advisor by educating clients on restoration services, emergency response planning, and disaster preparedness.
• Conduct regular client visits to strengthen relationships and identify opportunities.
• Represent SERVPRO Team Toft at networking events, industry meetings, and community functions.

• Identify and pursue new commercial restoration opportunities related to water, fire, storm, and emergency response services.
• Build a pipeline of potential commercial clients and referral partners.
• Prospect, network, and create connections with businesses throughout the market.
• Respond quickly and professionally to opportunities when losses occur.
• Collaborate with operations teams to support successful customer outcomes.

• Deliver professional presentations to businesses, organizations, and community groups.
• Clearly communicate SERVPRO’s capabilities, services, and value.
• Customize presentations and conversations based on customer needs.
• Build confidence and trust with decision makers at all levels.

• Work closely with Restoration, Reconstruction, Estimating, and Leadership teams.
• Communicate customer expectations and opportunities effectively.
• Support an exceptional customer experience from relationship development through project completion.

• Experience in B2B sales, account management, business development, or relationship-based sales.
• Strong ability to build and maintain professional relationships.
• Excellent presentation, communication, and interpersonal skills.
• Comfortable meeting with business owners, executives, and decision makers.
• Ability to identify opportunities and turn relationships into business growth.
• Strong organization, follow-through, and time management skills.
• Self-motivated with the ability to work independently.
• Valid driver’s license with an acceptable driving record.

• Experience in restoration, construction, insurance, property management, or facility services.
• Experience managing commercial accounts or referral partnerships.
• Experience with CRM systems and sales‑tracking tools.
• Knowledge of water, fire, storm, and property damage restoration.

• Strong relationship‑building skills.
• Confidence and professionalism when presenting.
• Ability to create trust and credibility with clients.
• Strong communication and listening skills.
• Persistence and accountability.
• A proactive approach to finding opportunities.
• A genuine desire to help businesses protect their people and property.

We are a growing organization committed to developing our people. This role offers opportunities to advance within commercial sales, account management, and leadership.

• Competitive salary with performance‑based incentives
• Paid Time Off (PTO)
• Paid Holidays
• Health, Dental, and Vision Insurance (eligible after 60 days)
• 401(k) with Company Match
• Profit Sharing
• $1,500 Employee Referral Bonus
• $1,000 Annual Anniversary Bonus
• Training and professional development opportunities

$60,000.00 – $65,000.00 per year

All offers of employment with SERVPRO Team Toft are contingent upon the successful completion of a background check and verification of employment eligibility through the Form I‑9 and E‑Verify process.

SERVPRO Team Toft is an Equal Opportunity Employer.