Account Manager​/Specialty Account Manager, Rare Disease-Hartford, CT

Territory Covers:
Hartford, CT, Worcester, MA, Springfield, MA, Rutland, VT, Brattleboro, VT

Relocation is not offered for this role.

• Represent Amgen products to physicians and healthcare professionals, establish product sales, and manage the entire territory account. Provide disease information and education to medical professionals and all external customers involved in patient care.
• Consistently achieve assigned sales objectives by promoting patient‑centered disease and product education to HCPs to improve patient care while adhering to corporate compliance guidelines.
• Implement marketing plan goals through execution of a strategic account business plan.
• Demonstrate experience working in a matrix environment, collaborating with Case Managers, Medical Affairs, Patient Access team, and other relevant parties.
• Effectively utilize all available resources and programs, including peer‑to‑peer education and cross‑functional partners within the company, to address identified knowledge gaps.
• Navigate and identify opportunities through the healthcare landscape, including academic institutions, IDNs, accountable care organizations, private practices, and community hospital systems.
• Establish productive business relationships with key local, regional, and national KOLs within the geographical coverage area and assigned therapeutic areas.
• Develop and maintain a high‑level, in‑depth disease and therapeutic clinical and scientific knowledge.
• Utilize a consultative selling approach involving a highly technical, solution‑oriented selling technique, enabling specialists to meet the needs of healthcare professionals and rare disease patients.
• Execute all of the above with a strong understanding and adherence to compliance and corporate policies, including appropriate documentation and reporting.

• Bachelor's degree and 3 years of sales experience within pharmaceutical, biotech, medical device industry, or hospital sales.
• OR Associate degree and 6 years of sales experience in the same fields.
• OR High school diploma/GED and 8 years of sales experience in the same fields.

• Doctorate degree and 2 years of collective account management, sales, and commercial experience.
• OR Master’s degree and 6 years of collective account management, sales, and commercial experience.
• OR Bachelor’s degree and 8 years of collective account management, sales, and commercial experience.
• OR Associate degree and 10 years of collective account management, sales, and commercial experience.

• Bachelor’s degree strongly preferred; graduate business or healthcare related degree preferred.
• 7+ years of experience in biotech, specialty pharmaceutical, or rare disease sales.
• 3+ years of experience in one or more of the following: rare disease/orphan drug experience; ultra‑orphan preferred; rare disease launch experience strongly preferred.
• Nephrology experience preferred.
• At least 3 years of in‑office injection/infusion sales for a product that requires extensive coordination with patient access services.
• Previous experience operating in a matrix selling environment with patient services, market access, medical affairs, and reimbursement, focusing on patient centricity.
• Market development / deep profiling in rare, unmet spaces experience preferred.
• Demonstrated success educating HCPs about complex diseases diagnosed through clinical observation involving diverse patient profiles.
• Documented track record of delivering consistent, exceptional levels of performance.
• Proven ability to work independently in a fast‑paced, highly challenging work environment.
• Excellent written and verbal communication skills.
• Strong organizational, analytical and computer skills required; proficient in Microsoft Office.
• Professional, proactive demeanor and strong interpersonal skills.
• Requires approximately 20‑30% travel, including some overnight and weekend commitments.

Expected annual salary range (U.S. excluding Puerto Rico):
Account Manager Level 4: $145,311 – $196,597. Specialty Account Manager Level 5:…