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Hospital Sales Executive - Reading/Philadelphia
Job in
Hartford, Hartford County, Connecticut, 06112, USA
Listed on 2026-08-20
Listing for:
Merck
Full Time
position Listed on 2026-08-20
Job specializations:
-
Sales
Account Manager, Customer Success Management, Client Relationship Management -
Customer Service/HelpDesk
Account Manager, Customer Success Management, Client Relationship Management, Customer Service Rep
Job Description & How to Apply Below
Job Description
The Hospital / Institutional Customer Representative is a key member of the Hospital Customer Team and plays a critical role in supporting our Company's customer centric business model. He/she is responsible for working with the Hospital Customer Team to understand and identify Health Care Provider (HCP) customer needs, support pull-through activities relative to the customer strategy, and ensure that our Company is viewed as demonstrating value and better health outcomes to healthcare professionals and their patients.
Territory:
Reading/Philadelphia
The primary activities include:
- Communicates about product in a way that's meaningful and relevant to each individual customer; customizes discussions and client interactions based on understanding of customer's needs
- Engages in informed discussions about products with HCP customers - knowing when/how to seek and provide additional information
- Within select customer accounts acts as primary point of contact for customer, meet with key customers/personnel to understand practice structure, business model, key influencers Managed Care Organization (MCO), employers, state and local regulations)/network structure, customer needs and identifies business opportunities
- For select customer accounts/HCPs, coordinate with customer team to develop customer strategy - outlining strategy for interactions/ relationship, solutions and potential offerings for customer
- Partners with National Account Executives (NAEs) to maintain strong focus on Managed Care pull-through
- Shares learning and best-practices from one customer to help other customers meet their needs
- Demonstrates a focus on better health outcomes (beyond acquisition, considers the HCP and patient experience)
- Provides input into resource allocation decisions across customers
- Identifies and selects programs/services available in the library of our Company's "resources
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