Public Safety Officer Per Diem

Location Detail

81 Retreat Ave HH Core Bldg (10067)

2:45 pm - 11:15 pm. Per Diem

Public Safety Officers serve as front‑line guardians to the Hartford Health Care Community by providing customer service and ensuring our environments are safe, secure, and prepared for all patients, visitors, colleagues, clinicians, and physicians. They prevent hazardous situations, respond to and manage emergency situations, and provide support and resources when incidents are under control.

• Provides professional, customer‑service focused assistance to the HHC Community including patients, visitors, families, colleagues, clinicians, physicians, and the first responder community.
• Patrols and rounds the facility to identify concerning activity, safety concerns or other problems. May be assigned to fixed areas to check credentials, provide information or directions. When assigned to mobile patrols, operates vehicles safely in compliance with all traffic and safety rules.
• Provides a timely response, uses problem‑solving skills to take appropriate action to manage and investigate security incidents and hazards.
• Maintains current knowledge of instructions, policies and procedures and performs work in accordance with these guidelines.
• Shares information with other Public Safety Officers, maintains accurate activity logs, and completes reports and documentation.
• Partners with law enforcement and other first responders when circumstances warrant.
• Informs supervisor or other leadership of unusual situations and requests additional assistance as needed.
• Completes other duties as assigned.

• One (1) year of relevant experience (public safety, corrections, emergency medical services, military) required.
• High school diploma or GED required.
• Valid driver’s license required.
• Valid CT Guard Card required.
• Ability to read, write, speak, and understand English required.
• Two (2) years of relevant experience preferred.
• Basic First Aid and CPR preferred.
• Crisis Prevention Institute (CPI) preferred.
• Management of Aggressive Behaviors (MOAB) preferred.
• Multilingual preferred.
• Ability to exercise discretion and use good judgment to perform duties promptly and consistently with little direction based on current circumstances.
• Focused on providing an exceptional experience to patients, customers, staff, organizations, and internal and external partners.
• Ability to analyze and solve a variety of difficult situations, problem events, emergencies.
• Attention to detail and ability to handle tasks independently.
• Basic to intermediate computer and technology skills, electronic tools and resources.

As an Equal Opportunity Employer/Affirmative Action employer, the organization will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.