Restoration Supervisor ​/ Crew Chief

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development
• Vision insurance
• 401(k) matching
• Company parties

Do you thrive in a fast-paced environment? Are you a natural leader who enjoys coaching others, solving problems, and helping customers during some of the most challenging moments of their lives?

SERVPRO Team Toft is looking for a Restoration Supervisor to lead restoration crews, ensure quality workmanship, and deliver exceptional customer service on residential and commercial restoration projects. This is a hands-on leadership position for someone who leads by example, takes pride in their work, and is passionate about developing others.

As a Restoration Supervisor, you'll oversee restoration projects from start to finish while ensuring safety, quality, and efficiency every step of the way.

• Lead and supervise restoration technicians on water, fire, mold, storm, and specialty cleaning projects.
• Ensure work is completed safely, efficiently, and according to SERVPRO standards.
• Train, coach, and mentor restoration team members.
• Conduct daily job site briefings and assign tasks.
• Perform inspections to ensure quality control and customer satisfaction.
• Communicate with customers, insurance professionals, and management throughout the project.
• Complete documentation, photos, moisture readings, and job records accurately using company software.
• Monitor equipment usage and ensure vehicles, tools, and job sites remain organized.
• Identify project needs and communicate labor, equipment, and material requirements.
• Respond to emergency after-hours calls as part of an on-call rotation.
• Promote a positive team culture built on accountability, professionalism, and customer service.

• Previous experience in restoration, construction, cleaning, or a related industry.
• Leadership or supervisory experience.
• Strong communication and organizational skills.
• Ability to prioritize multiple projects in a fast-paced environment.
• Valid driver's license with an acceptable driving record.
• Ability to lift up to 50 pounds and perform physical work in varying environments.
• Comfortable working in residential, commercial, and disaster restoration settings.

• IICRC Certifications (WRT, ASD, FSRT, AMRT, or similar).
• Experience with moisture mapping and drying equipment.
• Experience managing crews and customer expectations.

At SERVPRO Team Toft, we don't just restore buildings—we restore homes, businesses, and peace of mind. Our team is built on integrity, teamwork, and a commitment to excellence. We invest in our employees through training, career development, and opportunities to grow into management positions.

• Paid Time Off (PTO)
• Paid Holidays
• Health - Company pays 50% (Blue Cros Blue Shield)
• Dental, and Vision Insurance
• 401(k) with Company Match
• Profit Sharing
• $1,500 Employee Referral Bonus
• $1,000 Annual Anniversary Bonus
• Company-provided training and career advancement opportunities

• Frequently lift, carry, and move equipment up to 50 pounds.
• Stand, walk, bend, kneel, climb ladders, and work in confined spaces as needed.
• Work in varying weather conditions and environments affected by water, fire, smoke, mold, and other property damage.

• Full-time
• Monday–Friday
• Overtime as needed
• Participation in an on-call rotation for emergency response

All offers of employment with SERVPRO Team Toft are contingent upon the successful completion of a background check and verification of employment eligibility through the Form I-9 and E-Verify process.

SERVPRO Team Toft is an Equal Opportunity Employer.

Each SERVPRO® Franchise is independently owned and operated. All employees are employed solely by the independently owned SERVPRO franchise and not by Servpro Industries, LLC or Servpro Franchisor, LLC.