Field Service Technician

Field Service Technician I

A wireless communications company with advanced technology to address the nation's first-responder interoperability crisis seeks motivated field technicians to help design and deploy critical networks.

Radio/IP Network System Field Technicians are responsible for the implementation, deployment, and testing of Mutualink's Interoperable Multimedia System. The ideal candidate will have baseline networking knowledge, a track record of customer-facing work, and a strong desire to learn. The position requires heavy travel.

• Understanding of the OSI Model (Layers 1-3), IP addressing, subnetting, and VLANs.
• Experience with router and switch configuration is a huge plus.
• Certifications:
  
  CompTIA Network+, Security+, or Cisco CCNA/CCST are strong plusses.

• Basic understanding or willingness to learn public safety radio communication systems.
• Familiarity with or interest in radio frequency theory, signal propagation, and antenna types.
• Ability to use a multimeter to test voltage, continuity, and pin-outs on cables.

• Ability and willingness to learn Video setup (Digital Video Systems, Video Compression, Transcoding).
• Basic knowledge of hardware installation (IP cameras, HDMI/VGA/Display Port inputs).

• Education:
  
  2-year college degree preferred. Best fit disciplines:
  Network Engineering, Telecommunications, or Electrical Engineering Technology.
• Communication:
  Must be "customer-facing" ready to explain technical issues clearly to first responders.
• Travel:
  Willingness to travel 75%+ of the time. Valid Driver's License and Passport required.
• Physical Requirements:
  
  Ability to lift up to 50 lbs, work on ladders, and competent in using hand/power tools (drills, crimpers, wire strippers) for racking equipment.