Social Services Director

A Skilled Nursing Home Facility

A well-established skilled nursing and rehabilitation center in the area is seeking an experienced and compassionate Social Services Director to join our team.

• Developing and documenting individualized social service care plans.
• Coordinating discharge planning and community resource referrals.
• Educating residents, families, and staff regarding resident rights and available services.
• Assisting residents and families with applications and referrals for community programs and benefits, including Medicaid and conservatorship services when appropriate.
• Maintaining records of resident and family concerns, facilitating resolutions, and ensuring appropriate follow-up.
• Serving as an accessible advocate and resource for residents, families, and staff.
• Collaborating with interdisciplinary team members to promote quality outcomes and resident satisfaction.

• Bachelor's Degree in Social Work (BSW) required;
  Master's Degree preferred.
• Degree from an accredited Social Work or related human services program.
• Previous experience in long-term care preferred.
• Knowledge of federal and state long-term care regulations, including Requirements of Participation (RoP), resident rights, admissions, discharge planning, and documentation requirements.
• Strong organizational skills with the ability to manage multiple priorities.
• Creative problem‑solving abilities and a customer-service-focused approach.
• Excellent communication and interpersonal skills.
• Ability to remain calm and professional in stressful situations.