Eligibility Services Worker (Hybrid

Introduction

The State of Connecticut, Department of Children and Families (DCF) is recruiting an Eligibility Services Worker to join our Revenue Enhancement Unit located in Hartford, CT.

• Full-time, 40 hours per week
• First (1st) shift
• Monday
  - Friday

The Revenue Enhancement Division (RED)'s mission is to maximize Title IV-E federal reimbursement for child welfare services for the state of Connecticut's Department of Children and Families (DCF), as well as maintain medical eligibility for children associated with DCF.

The Eligibility Services Worker is as essential in supporting the public health and safety activities performed by DCF, as it is responsible for establishing the IV-E eligibility status for DCF committed youth receiving services through its Prevention Services program. The Eligibility Services Worker collaborates in determining client eligibility for claiming federal reimbursement under Title IV-E of the Social Security Act and revenue maximization.

This role is crucial for determining whether children in care can be claimed under IV-E and the direct impact on federal revenue.

Working together with families and communities to improve child safety, ensure that more children have permanent families, and advance the overall well-being of children is the central focus of the Department of Children and Families (DCF). DCF protects children who are being abused or neglected, strengthens families through support and advocacy, and builds on existing family and community strengths to help children who are facing emotional and behavioral challenges, including those committed to the Department by the juvenile justice system.

Visit our new State Employee Benefits Overview page!

• Professional growth and paid professional development opportunities.
• A healthy work-life balance to all employees.
• State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loan forgiveness after 10 years of service.  for more information.

• Engage in a rewarding career
• Assist our employees so they can achieve success
• Make a difference in the public sector
• Work together in a collaborative team environment

In the Departments of Aging and Disability Services, Children and Families, Developmental Services, Social Services and Veterans Affairs this class is accountable for independently performing a full range of tasks in providing eligibility services to clients of the department's various assistance programs.

• Interviews individuals to obtain necessary information;
• Determines and grants services and public assistance;
• Researches, verifies and evaluates statements given by clients and other factors to ensure compliance with program eligibility requirements;
• Enters and modifies all relevant case eligibility information in the Eligibility Management System database;
• Provides periodic cycle of eligibility redetermination services to ensure correct client benefits level;
• Assists clients with application and receipt of various federal, state and municipal social services benefits;
• Acts as liaison with local, state and federal agencies regarding determination and coordination of client eligibility and awards;
• Provides information regarding state public assistance programs to clients, social service agencies, attorneys and the public;
• Prepares detailed summaries and acts as agency representative in Fair Hearings process;
• Performs related duties as required.

• Knowledge of and ability to interpret and apply relevant agency policies and procedures;
• Ability to interpret and apply relevant state and federal laws, statutes and regulations;
• Available community support and social services resources;
• Common individual and/or family financial practices and investments;
• Skills interpersonal skills;
• Oral and written communication skills;
• Ability to interview.

Five (5) years of experience in the determination of client eligibility for public assistance or investigation of client capital assets in relation to eligibility determination.

• College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of the experience to a maximum of four (4) years for a Bachelor's degree.
• A Master's degree in a closely related area may be substituted for the General Experience.
• Successful completion of a Connecticut Careers Trainee program approved by the Department of Administrative Services may be substituted for the General Experience.

• Experience with federal Title IV-E eligibility and determination policies.
• Experience interpreting and applying agency policies and procedures related to Title IV-E foster care, adoption, sub-guardianship, and prevention services.
• Experience working with…