Developmental Services Case Manager

Introduction

• Full‑time, 40 hours per week
• First (1st) Shift
• Monday – Friday
• Hybrid
• 8:00 a.m.
  
  - 4:30 p.m.
• Hartford, CT

This Case Management position is specifically in the Autism Waiver Services Division in the Department of Social Services, Community Options Unit. The incumbents will be assigned a caseload in one of the following regions;
Northwest, Northcentral, Eastern, Western, Central, Southwest or Southcentral and may also be required to cover statewide areas outside of their assigned region.

DSS delivers and funds a wide range of programs and services as Connecticut’s multi-faceted health and human services agency. DSS serves about 1 million residents of all ages in all 169 Connecticut cities and towns. We support the basic needs of children, families, older and other adults, including persons with disabilities. Services are delivered through 12 field offices, central administration, and online and phone access options.

• Professional growth and paid professional development opportunities.
• A healthy work-life balance to all employees.
• State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loan forgiveness after 10 years of service.

In the Departments of Developmental Services and Social Services this class is accountable for independently performing a full range of tasks in providing case management services for persons with an intellectual disability and their families to ensure the delivery of appropriate medical, educational/vocational, social, residential and other services and conformance with Federal Medicaid Waiver Reimbursement Program regulations and with federal regulations when specifically assigned.

• Performs activities related to individual services plans for conformity with federal and/or agency standards;
• Coordinates and monitors the delivery of waivered services to ensure the federal requirements for reimbursement are met and maintained and monitors completion of appropriate documentation;
• Develops social service evaluations and service recommendations;
• Oversees and supports continuity of care and waiver benefits;
• Monitors development and ensures maintenance of individual files including required documentation;
• Provides information and support to individuals and families in obtaining and maintaining social services benefits to ensure continued waiver eligibility;
• Provides guidance and support to individual and/or family members in locating appropriate providers in the community;
• Convenes, chairs and facilitates interdisciplinary/planning support team meetings to develop, review and/or modify individual service plans;
• Coordinates integration of day program, residential, medical and other services provided to each individual and ensures service delivery;
• Assists with identifying the need for evaluations, scheduling of evaluations and monitors completion;
• Acts as liaison and provides technical assistance to service providers and monitors compliance with departmental and waiver policies and procedures;
• Maintains regular contact and provides supportive guidance to assigned individuals and their families;
• Gives information to individuals and/or call-in’s, guardians and families regarding their legal rights, departmental policies and procedures, services provided and encourages participation in service planning process;
• Schedules program reviews and monitors implementation of specific program recommendations;
• Ensures that legal and financial documents are completed in a timely manner;
• Informs appropriate supervisor and regional administrative staff when services are not or cannot be provided;
• Assists with…