Director, Software Engineering

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

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Join Travelers Personal Insurance as we embark on an exciting transformation toward Salesforce excellence. We are seeking talented Software Engineers with strong engineering fundamentals who are eager to expand their expertise into the Salesforce ecosystem.

In this role, you will:

• Leverage your solid technical foundation while developing specialized skills in Salesforce development, configuration, and integration to support our strategic digital initiatives.
• You will collaborate with cross-functional teams to design, develop, and implement innovative solutions that enhance our customer experience and streamline business processes.

This position offers the unique opportunity to apply proven engineering principles while mastering Salesforce technologies. Whether you're looking to transition into Salesforce development or deepen existing Salesforce knowledge, you'll work alongside experienced professionals who will support your growth in this high-demand technology stack.

The ideal candidate brings strong problem-solving abilities, experience with modern development practices, and enthusiasm for learning new technologies. You'll contribute to meaningful projects that directly impact how we serve our Personal Insurance customers while building valuable expertise in one of the industry's leading CRM platforms.

• Lead the design and implementation of enterprise-scale Salesforce solutions using modern architectures, microservices, and API integrations that align with business objectives
• Provide technical leadership and strategic direction for Salesforce development initiatives, establishing platform best practices and driving process improvements across the development lifecycle
• Build and maintain strong partnerships with business stakeholders to understand requirements and translate them into effective Salesforce implementations
• Establish and enforce quality standards including automated testing frameworks (Apex tests, Lightning testing), CI/CD pipelines for Salesforce deployments, and application monitoring practices
• Mentor and develop engineering team members on Salesforce platform capabilities, best practices, and emerging technologies
• Drive technical decision-making within the Salesforce ecosystem, evaluating trade-offs and considering broad business implications
• Stay current with Salesforce platform releases, features, and industry trends, and champion adoption of relevant innovations within the team
• Measure and optimize the impact of Salesforce solutions through data analysis, performance monitoring, and continuous improvement initiatives
• Lead proof of concept efforts to validate technical approaches and deliver creative solutions to complex business challenges
• Communicate technical concepts clearly to diverse audiences, from developers to executive stakeholders, and maintain comprehensive solution documentation
• Take ownership of critical Salesforce projects from conception through delivery, ensuring successful outcomes and team alignment

• 6+ years of software engineering experience building enterprise applications with demonstrated Salesforce platform expertise
• Salesfo…