Senior Software Engineer – AI Agents & Harnesses

Opportunity

As a member of the Enterprise AI and Emerging Technology organization at Travelers, you’ll be joining a strategic and collaborative team focused on transforming our business and technology capabilities leveraging best‑in‑class AI‑enabled technology.

• We’re looking for a Sr. Software Engineer in the Enterprise AI Platforms organization to join our team focused on delivering enterprise platform capabilities that enable and accelerate the development of generative AI applications.
• Will serve as a technical leader in the organization who is responsible for shaping architecture decisions and delivering technical features across the enterprise.
• Engineers at this level work across the full architecture of product delivery from requirements gathering to maintenance and enhancement of existing systems.
• Will lead stakeholder conversations, shape the technical direction of initiatives, and build collective ownership across engineering, architecture, and product.
• This role is for engineers who bring deep, production‑ready delivery experience to the table and who can anticipate the needs of the business in a fast‑paced environment.

• Design, lead, and own the delivery of production‑grade platforms that engineering teams leverage to build and deploy generative AI applications.
• Drive architecture decisions and system design across multiple teams, establishing and advancing the technical patterns, engineering standards, and practices adopted across the enterprise.
• Lead stakeholder conversations, translate technical capabilities into clear business value, and identify opportunities where technology can drive measurable business outcomes.
• Think proactively about the technical strategy of the Enterprise AI Platforms organization.
• Participate in and lead cross‑organizational engineering events and technical forums to share knowledge across the enterprise.

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• 6+ years of hands‑on software development experience, including demonstrated production delivery of AI solutions.
• Proficiency in Python, with experience in additional languages such as Type Script—particularly for candidates building AI integrations.
• Hands‑on experience building and deploying generative AI applications.
• Hands‑on experience with AWS and/or Azure cloud services.
• Hands‑on experience with containerization and orchestration tools, including Kubernetes.
• Hands‑on experience with CI/CD tooling such as Git Hub Actions or Jenkins.
• Hands‑on experience designing, delivering, and maintaining large, distributed, production‑grade applications in an enterprise setting.
• Demonstrated ability to lead architecture and solution design across teams in agile, collaborative development environments.
• Strong communication skills with the ability to lead technical conversations with non‑technical business stakeholders and translate complex capabilities into measurable business outcomes.
• Leverages domain expertise to improve enterprise‑ and organization‑level capabilities.
• A leader by example who delivers technical features and naturally engages with other leaders across organizations and disciplines.
• Experience deploying third‑party vendor software in a highly regulated enterprise environment.
• Terraform for provisioning cloud infrastructure experience.
• Helm for Kubernetes application deployment experience.
• Evaluating generative AI applications experience.
• OSS agent frameworks such as Strands Agents and Lang Graph experience.
• Observability tooling and distributed tracing in production environments experience.
• Zero‑trust security principles and secure‑by‑design development practices when building and deploying enterprise systems experience.
• Experience operating across multiple projects at once.

• Health Insurance:
  Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement:
  Travelers matches your 401(k) contributions dollar‑for‑dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can…