Data Scientist - Agentic AI

We are seeking a Data Scientist to support the build of an agentic AI layer on top of a Contact Intelligence platform. This role focuses on shifting users from dashboards to natural language interaction, enabling them to ask questions, generate reports, and retrieve insights through a conversational AI experience.

Day-to-day, this person will design, build, and optimize AI agents and LLM-powered workflows, working across data, product, and engineering teams to turn business questions into scalable AI solutions. Heavy focus on product ionizing agentic systems and improving how users interact with enterprise data.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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• Experience building and evaluating agentic AI systems
• Hands‑on with agent frameworks
• Strong Python & SQL
• Experience with LLMs/GenAI
• Experience with GCP (or other cloud providers)
• Experience with Google ADK
• Strong communication & ability to translate to business stakeholders