Solution Architect

Job Summary

Architect – IA07BE
We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

The Hartford is seeking a transformative, customer centric Solution Architect to join the Small Business IT team where we build and scale some of the industry’s best Small Business digital experiences from quote-to-bind-to-service. You’ll design solutions that power our Portfolio modernization, accelerate a robust invest agenda, and turn emerging tech into real customer and agent outcomes.

As a Small Business Solution Architect, you’ll define what’s next. Bring your deep application design expertise and outstanding communication skills to architect bold, end-to-end solutions that fuel our strategic business objectives. Our environment thrives on agility, where rapid experimentation and iterative learning are the norm, empowering you to design advanced AI and digital-first architectures that span multiple technologies and platforms. You’ll have a front‑row seat influencing leaders and shaping the future of our business vision.

By tightly aligning technology strategies with real business goals, you’ll ensure our digital and AI‑first approach delivers truly impactful outcomes across the Small Business Portfolio. In Small Business, we’re recognized for our relentless pursuit of excellence, shaping industry‑leading customer and agent experiences, and pioneering platforms that drive speed, reliability, and results.

If you’re energized by cutting‑edge technology Gen‑AI, advanced digital products, APIs, Microservices, Micro Frontends, Cloud‑first strategies, SaaS solutions, and more—this is your moment to shine among the best.

• Establish and drive clear, effective, and innovative solution designs aligning to The Hartford’s reference architectures, blueprints, and business and IT strategies across our Digital properties, with a focus on AI and strategic thinking.
• Translate strategy into end‑to‑end solution designs spanning mobile, responsive web, APIs, microservices/micro‑frontends, data, and cloud infrastructure.
• Produce option analyses and decision records balancing strategic alignment, security, reliability, complexity, and cost.
• Design solutions leveraging SaaS and Native Cloud architectures and services, focusing on rationalizing and modernizing assets.
• Advance digital identity and zero‑trust patterns across experiences; ensure alignment with enterprise security standards.
• Partner with value streams on roadmaps and increments; ensure designs meet non‑functional expectations and are operable (telemetry, SLOs, runbooks).
• Evaluate and land emerging Technologies where it demonstrably improves outcomes.
• Align to architecture governance: reviews, permits to build, conformance checks, and pragmatic exceptions when warranted.
• This role will have a Hybrid work schedule, with the expectation of working in an office (Columbus, OH, or Hartford, CT) 3 days a week (Tuesday through Thursday).

• 5+ years of experience in Solution Architecture, Application Architecture, or Senior Software Engineering within a large enterprise environment.
• Experience in the Small Commercial Insurance industry.
• Proven success designing and delivering cloud‑based solutions in AWS and/or Google Cloud.
• Experience with:
  Microservices and service‑oriented architectures API and event‑driven integrations (REST, SOAP).
• Hands‑on experience with Generative AI and Machine Learning, including:
  Large Language Models (LLMs) Retrieval Augmented Generation (RAG) Semantic Search Embedding Models Agentic AI architectures.
• Knowledge of Customer Identity & Access Management (CIAM) and modern authentication standards (OAuth2, OIDC).
• Experience building modern web applications using Angular, React, or similar frameworks.
• Strong understanding of: APIs, REST, JSON, and HTTP standards.
• Cloud and hybrid‑cloud environments.
• Containerized applications and orchestration platforms.
• Experience applying product thinking, measuring success through KPIs,…