Supervisor, Electric Field Operations – Response​/Restore

• Provide leadership for safe, timely, and efficient construction, operation, maintenance, and emergency restoration of electric distribution and transmission systems
• Coordinate activities among individuals and departments in the district/division
• Promote and enforce a safety‑first work environment and positive safety culture
• Engage and motivate employees to deliver the best possible customer experience
• Ensure safe execution of field activities and resolve safety issues promptly
• Make decisions and prioritize work for safe and appropriate use of assigned resources
• Set employee expectations and provide ongoing performance feedback
• Address performance issues and conduct comprehensive performance reviews
• Apply local union contracts and agreements
• Resolve grievances and concerns with managers and employees
• Participate in pre‑construction reviews and coordinate field operations with other utilities and Eversource departments
• Collaborate with employees and departments to resolve customer issues
• Fulfill storm duty assignments and participate in an on‑call rotation
• Drive to job sites and customer premises to supervise work and review construction requirements
• Work extended hours during outage situations and shift coverage requirements

• Bachelor’s Degree or equivalent related experience required
• Five to ten years of related experience required
• Previous experience in electric distribution preferred
• Previous supervisory experience preferred
• Working knowledge of safe construction, operation, and maintenance of electric T&D facilities and infrastructure at secondary and primary operating voltages
• Strong analytical and problem‑solving skills
• Must maintain switching and tagging qualifications
• Strong knowledge of computers and related technology
• Ability to learn and utilize available information technologies
• Ability to use PC desktop applications, including Microsoft Word and Excel
• Valid Motor Vehicle License required
• D.O.T. Driver’s License preferred
• Must be available for emergency restoration assignments
• Must be available to travel between MA/CT/NH as necessary
• Must be available for shift work, including weekends
• Off‑hour on‑call responsibility required on a rotational basis
• Ability to manage multiple activities simultaneously
• Ability to effectively relate to customers and the general public under stressful circumstances
• Ability to clearly articulate job and safety‑related information to employees
• Ability to respond to problem situations in a timely manner at all hours

Demonstrates strong leadership in the safe construction, operation, and maintenance of electric distribution and transmission systems, while effectively managing resources and ensuring compliance with safety standards. Possesses the ability to engage employees, resolve performance issues, and deliver exceptional customer service under various circumstances.

• Electric Distribution Experience
• Supervisory Experience
• Safety Management
• Analytical Problem‑Solving
• Performance Management

• Electric T&D Facilities Knowledge
• Switching and Tagging Qualifications
• Microsoft Word
• Microsoft Excel
• Construction Operations
• Resource Management
• Emergency Restoration
• Field Operations Coordination
• Performance Review
• Grievance Resolution

• Employee Engagement
• Customer Relations
• Communication Skills
• Stress Management
• Decision‑Making

• Bachelor’s Degree
• Valid Motor Vehicle License
• D.O.T. Driver’s License

• Safety Culture
• Union Contracts
• Field Activities
• On‑Call Rotation
• Multi‑Activity Management

• PC Desktop Applications
• Information Technologies