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IT Support Engineer I: Rapid, Friendly Tech Help

Job in Hartford, Windsor County, Vermont, 05047, USA
Listing for: Mascoma Bank
Full Time position
Listed on 2026-08-11
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 33000 - 36000 USD Yearly USD 33000.00 36000.00 YEAR
Job Description & How to Apply Below

Mascoma Bank is seeking a talented IT support specialist to provide first-line technical assistance to employees. You will troubleshoot hardware, software, and account issues via phone, email, chat, or tickets, and escalate when needed.

The role includes occasional after-hours/on-call support and on-site setup for new hires. Ideal candidates bring a high school diploma (associate IT preferred), experience with Windows, Office 365, Active Directory, Salesforce, and a focus on customer service and

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