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IT Support Engineer I — Frontline Tech Troubleshooter
Job in
Hartford, Windsor County, Vermont, 05047, USA
Listed on 2026-08-12
Listing for:
Mascoma-Bank
Full Time
position Listed on 2026-08-12
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Mascoma Bank is seeking an IT Help Desk professional to provide first-line technical assistance to employees. You will troubleshoot hardware, software, network, and account issues, and respond to requests via phone, email, chat, or tickets.
The role includes on-call rotation to cover after-hours support and a focus on timely, customer-focused resolutions. The ideal candidate has a high school diploma or equivalent, an IT-related associate degree preferred, and certifications like A+.
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