Sr. Quality Systems Manager

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King Arthur Baking Company has been sharing the joy of baking since 1790. Headquartered in Norwich, Vermont, we’re the ultimate baking resource – providing education, inspiration, and the highest quality products, all while fostering connections and community through baking. Our superior flours and mixes are available in supermarkets nationwide, and our direct-to-consumer business – website and retail stores – offers an even wider selection of specialty baking ingredients, mixes, gluten-free products, baking tools, and more.

We bring baking education to millions of bakers through our cookbooks, podcast, recipe app, website, and baking school. We’re proud to be 100% employee-owned, which means everyone who works here has a real voice and a shared stake in what we do. This creates a strong sense of community built on trust, teamwork, and love of baking. As a benefit corporation, we’re committed to the best interests of all our stakeholders - employees, our local communities, our broader community of bakers, and our planet.

Join us and help spread the joy of baking. King Arthur – where, as an employee-owner, your passion and ideas can truly make a difference.

The Sr. Quality Systems Manager provides leadership by ensuring compliance with all phases of Company wide Quality Programs, GFSI Certification (Global Food Safety Initiative) and Federal & State Regulations. Responsible for the direct ownership and serving as Matter Expert of HACCP (Hazard Analysis & Critical Control Point), PCQI (Preventative Controls Qualified Individuals), FSMA (Food Safety Modernization Act), and Food Safety Plans through documentation, continuous improvement, change control, training, audits, verification, and validation.

Leads in resolution and remediation of corrective actions/preventive control and internal audit findings.

Yes, we have the regular "stuff" - medical, dental, vision, company paid short- and long-term disability, life insurance, paid parental leave, paid time off to rest, paid holidays to have fun, a 401(k) with a company match.
But here s what makes us different: 40 paid volunteer hours a year, profit sharing*, participation in the Employee Stock Ownership Plan (ESOP)
* and knowing that those working with you are dedicated and engaged co-employee owners that believe in you and your extraordinary abilities to move us all forward.

White River Junction, VT; onsite daily.

$80,400 to $108,600 annual salary; commensurate with experience.

• Lead as a technical resource for external and internal customers as it pertains to King Arthur Baking (KAB) Food Safety & Quality and perform root cause analysis and develop corrective and preventative action plans (CAPA), communicating results to management for process and/or customer follow-up.
• Establish quality and reliability standards by collaborating with plant leadership team, cross functional teams and external partners for all product and customer requirements.
• Lead 3rd party audit programs and certifications (FDA, Organic, GFSI, Kosher) in all KAB facilities. Verifies and Validates that Food Safety Programs are implemented in all applicable areas.
• Act as a key member of our recall response team, supporting the Regulatory, Legal, and in collecting/reporting information, making key tactical/strategic decisions, providing data, and needed reports to customers and regulatory agencies.
• Provide executive reporting on Regulatory compliance, Food Safety & Quality trends based on systems data and concerns with actionable recommendations.

• Responsible for development, implementation, and maintenance of all Food Safety and Quality Management systems and activities for KAB, encompassing Food Safety Plan (FSP), Hazard Analysis and Critical Control…