Retail Operations Coordinator

Retail Operations Coordinator - Coker University Store

Position Summary: The Retail Operations Coordinator supports the Strategic Communications Manager in overseeing the University Store's daily operations within the Marketing and Communications Department. This part-time role coordinates retail functions, inventory management, merchandising, and customer service while helping ensure the store reflects and advances Coker University's brand. The coordinator also assists with promotional efforts related to the store, supporting campus initiatives and special events.

• Support daily store operations, including opening and closing procedures
• Provide exceptional customer service to students, faculty, staff, alumni, and visitors
• Assist customers with merchandise selection and inquiries
• Maintain a clean, organized, and welcoming retail environment

• Coordinate receiving, stocking, and inventory control processes
• Maintain accurate inventory records and stock levels
• Assist with product selection, pricing, and reordering
• Execute visual merchandising standards and seasonal displays aligned with university branding

• Assist with training, scheduling, and supervising student workers
• Provide guidance on store procedures and customer service expectations
• Support peak retail periods, including major campus events

• Process transactions, returns, and exchanges using the point-of-sale system
• Follow established cash-handling procedures and accountability standards
• Maintain operational records and assist with reporting needs
• Coordinate special orders and departmental requests

• Part-time position-work hours may vary, the store is open from 9:30 a.m. to 4 p.m.
• Primarily weekday hours with occasional evenings or weekends during peak periods or campus events

• Strong organizational and time management skills
• Excellent communication and interpersonal abilities
• Ability to work independently and collaboratively
• Dependable, detail-oriented, and customer-focused
• Ability to handle financial transactions responsibly

• Previous retail management or supervisory experience
• Experience with inventory management systems
• Familiarity with merchandising and retail operations
• Experience with university bookstores preferred

• Ability to stand for extended periods
• Ability to lift up to 40 pounds
• Ability to move and arrange merchandise

Coker's standards of service and excellence to the campus and community is an institutional priority for the university. We pride ourselves in our customer service, communication, and availability to our stakeholders and employees through efficient response times, detailed information, and professionalism.

Coker University readies undergraduates for personal and professional success through a distinctive four-year program that emphasizes a practical application of the liberal arts as well as hands‑on and discussion‑based learning within and beyond the classroom. Located in Hartsville, SC, Coker is within two hours of the cultural, financial and recreational resources of Charlotte, Columbia, Charleston and Myrtle Beach.

Coker University, in compliance with all applicable state and federal laws, including Titles VI and VII of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, does not discriminate on the basis of race, color, ethnicity, national origin, ancestry, religion, sex, sexual orientation, gender identity and expression, age, marital status, veterans or military status, or against individuals with disabilities, medical condition, or other legally protected classifications in the areas of employment, admission, financial aid or access to educational or extracurricular programs, activities or facilities.

Salary: $20.00 per hour