Ophthalmic Technician

OVERVIEW
     Provide hands-on patient care by preparing patients for exams, assisting
     physicians during procedures, and performing specialized eye tests. Support a
     smooth patient flow by documenting care, answering calls, and educating patients
     and families about their treatment. Help maintain high-quality care by following
     up with patients and supporting daily clinic operations.

SCHEDULE:

40-hour week
     SHIFT:
Days

ESSENTIAL DUTIES AND RESPONSIBILITIES

* Responsible for patient care.

* Rooms and collects patient assessment data.

* Administers medications and performs other patient care procedures as
        directed and according to established criteria.

* Assists physicians during treatment, testing, refractometry and examinations.

* Performs retinoscopy, refractometry, A/B scans, photography, fluorescein
        angiography, corneal/disc topography, assists in surgery, low vision
        evaluations, visual fields, and applanations.

* Maintains timely flow of patients.

* Provides patient and family education.

* Documents patient care and related information.

* Responds to incoming telephone calls.

* Performs telephone triaging of patients.

* Follows up on patient care as needed. Reviews and maintains charts.

* Participates in QA & I.

* May be required to work alternate shifts and weekends.

* Performs other duties as assigned.

CULTURE OF EXCELLENCE BEHAVIOR EXPECTATIONS
   
     To perform the job successfully, an individual should demonstrate the following
     behavior expectations:
   
     Quality - Follows policies and procedures; adapts to and manages changes in the
     environment;
Demonstrates accuracy and thoroughness giving attention to details;
     Looks for ways to improve and promote quality;
Applies feedback to improve
     performance;
Manages time and prioritizes effectively to achieve organizational
     goals.
   
     Service - Responds promptly to requests for service and assistance;
Follows the
     Mercyhealth Critical Moments of service;
Meets commitments;
Abides by MH
     confidentiality and security agreement;
Shows respect and sensitivity for
     cultural differences; and effectively communicates information to partners;
     Thinks system wide regarding processes and functions.
   
     Partnering - Shows commitment to the Mission of Mercyhealth and Culture of
     Excellence through all words and actions;
Exhibits objectivity and openness to
     other's views;
Demonstrates a high level of participation and engagement in
     day-to-day work;
Gives and welcomes feedback;
Generates suggestions for
     improving work:
Embraces teamwork, supports and encourages positive change while
     giving value to individuals.
   
     Cost - Conserves organization resources;
Understands fiscal responsibility;
     Works within approved budget;
Develops and implements cost saving measures;
     contributes to profits and revenue.

EDUCATION AND EXPERIENCE

* High School diploma.

* Prefer education as a paraprofessional in ophthalmology or optometry.

CERTIFICATIONS AND LICENSURE
   
     Certified by JCAHPO as a technician required.

SKILLS AND ABILITIES

Good interpersonal/communicative skills needed.
   
     SPECIAL PHYSICAL DEMANDS
   
     While performing the duties of this job, the employee is frequently required to
     stand. The employee is occasionally required to walk; sit; use hands to finger,
     handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.
     The employee must occasionally lift and/or move patients/equipment. Good
     eye/hand coordination and manual dexterity needed.

LEVEL OF SUPERVISION
   
     N/A

SUPERVISES
   
     This job has no supervisory responsibilities.

PAY RANGE:

$19.40 - $34.10

Mercyhealth is an Equal Opportunity Employer
     [https://(Use the "Apply for this Job" box below).]. All qualified applicants will
     receive consideration for employment without regard to race, color, religion,
     sex, sexual orientation, gender identify, national origin, disability, or
     protected veteran status.

Mercyhealth offers competitive pay and a comprehensive benefits package
     including:

* Medical, Dental, Vision

* Life &…