Unit Secretary, Emergency Department; ER

Unit Secretary, Emergency Department (ER) - Full-Time, Days

Join UChicago Medicine, Ingalls Memorial Hospital as a Unit Secretary in the Emergency Department located in Harvey, Illinois. In this role you will act as a central information source for physicians and other health care professionals, maintaining patient privacy and confidentiality at all times.

$17.00/hr – $21.00/hr

• Promotes the values and mission of Ingalls Memorial Hospital.
• Promotes clinical excellence and service.
• Strong patient advocate.
• Demonstrates knowledge of proper telephone function and proper telephone etiquette.
• Screens and coordinates incoming and outgoing calls including recording and reporting pages and messages.
• Answers call lights promptly, communicates patient needs to appropriate personnel, and follows up on patient requests to ensure response.
• Transcribes medical staff orders in an accurate and timely manner.
• Ensures accurate processing of orders and charges from admission through hospitalization.
• Ensures accurate maintenance of the patient’s medical record and all unit records.
• Assembles the medical record in the proper sequence checking that all forms are stamped.
• Identifies outlier reports and forms and notes on audit tool for completion.
• Participates in inventory ordering and the distribution of clerical supplies/patient forms and disposition of outdated forms.
• Monitors discharge activities related to the billing process.

• Unit Secretary/Clerical experience, background and/or training.
• High School diploma or equivalent.
• Ability to function effectively in an extended team environment.
• Ability to resolve conflict effectively.
• Ability to give and receive feedback.
• Computer literate.

• Medical Terminology background.
• Transcription experience.
• Experience with Microsoft Word & Excel.

Ingalls Memorial has pioneered sophisticated clinical care and developed the area's most convenient network of comprehensive outpatient centers, all dedicated to improving the health and wellbeing of the community. Partnered with UChicago Medicine, we have expanded our network of expert physicians, convenient facilities and scope of service to speed your healing process and help navigate your path to wellness.

UChicago Medicine Ingalls Memorial is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.

All employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law.