IMH Unit Secretary

Job Description

Be a part of a world-class academic healthcare system at UChicago Medicine Ingalls Memorial Hospital as a Unit Secretary in the Medical Surgical department. Here, you will act as a central information source for physicians and other health care professionals. Our Unit Secretary’s pride themselves on always maintaining patient privacy and confidentiality. This position is a 100% onsite opportunity
. You will need to be based in the greater Chicagoland area.

Under the leadership of the Manager and/or designee provides clerical support to assist in the delivery of quality care to patients. This involves clerical support activities which will facilitate the Patient Care Center operations including: transcription processing of physician orders, serves as a reception agent for all patients/family members, physician, patient care team members, other healthcare team members, and facilitates the channeling of information to appropriate points of service timely and accurately.

Demonstrates necessary skills and knowledge to provide services for patients according to unit specific competencies as appropriate to the age of the patient served as delineated in the Center’s Scope of Care.

• Promotes the values and mission of Ingalls Memorial Hospital.
• Promotes clinical excellence and service.
• Strong patient advocate.
• Demonstrates knowledge of proper telephone function and proper telephone etiquette.
• Screens and coordinates incoming and outgoing calls including recording and reporting pages and messages.
• Answers call lights promptly, communicates patient needs to appropriate personnel, and follow up on patient requests to ensure response.
• Transcribes medical staff orders in an accurate and timely manner.
• Ensures accurate processing of orders and charges from admission through hospitalization.
• Ensure accurate maintenance of the patient’s medical record and all unit records.
• Assembles the medical record in the proper sequence checking that all forms are stamped.
• Identifies outlier reports and forms and notes on audit tool for completion.
• Participates in inventory ordering and the distribution of clerical supplies/patient forms and disposition of outdated forms.
• Monitors discharge activities related to the billing process.

• Unit Secretary/Clerical experience, background and/or training
• High School diploma or equivalent
• Ability to function effectively in an extended team environment
• Ability to resolve conflict effectively
• Ability to give and receive feedback
• Computer literate

• Medical Terminology background
• Transcription experience
• Experience with Microsoft Word & Excel

• Job Type/FTE:
  Full-Time
• Shift: Evening, 10 HR
• Work Location :
  Onsite
• Unit/Department:
  Med/Surg E/5
• CBA Code: SEIU Union

For nearly a century Ingalls Memorial has pioneered sophisticated clinical care and developed the area's most convenient network of comprehensive outpatient centers, all dedicated to improving the health and wellbeing of the community. Now, partnered with UChicago Medicine, we have expanded our network of expert physicians, convenient facilities and scope of service to speed your healing process and help navigate your path to wellness.

A skilled Medical Staff and talented employees dedicated to prevention, diagnosis, treatment and rehabilitation of illness and injury provide a firm foundation for our reputation for quality. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward.

If you’d like to add enriching human life to your profile, UChicago Medicine Ingalls Memorial is for you. Here at Ingalls, we’re doing work that really matters. Join us!

UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.

The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current…