AI-Driven CX Architect
Listed on 2026-11-04
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IT/Tech
AI Business & Operations, AI Engineer (Applied/Software), Information & Knowledge Management
Harvey is seeking a CX Knowledge Specialist to own and evolve the knowledge foundation that powers our AI-enabled support. You will consolidate scattered knowledge into a single, structured base, ensure accuracy with every product release, and partner with Enablement on training for launches.
You’ll write and organize content for humans and AI, using taxonomy and templates, while leveraging ticket data to prioritize improvements and keep content aligned with weekly product updates.
Consider building your career as a AI-Driven CX Knowledge Architect at Speedrun Talent Network.
This is a strong position to take on the AI-Driven CX Knowledge Architect role at Speedrun Talent Network.
As a AI-Driven CX Knowledge Architect, you will play an important part at Speedrun Talent Network in Harvey, IL, United States.
We invite applications for the AI-Driven CX Knowledge Architect position located in Harvey, IL, United States.
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