Retail Assistant Store Manager

Retail Assistant Store Manager

$13.00 to $16.50 per hour plus a commission structure that pays you for every transaction processed. Retail associates can earn up to 8% on transactions, amounting to an additional average of $3.85 per hour on top of the hourly rate.

• Comprehensive medical, dental, vision, life, supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9 AM and close at 6 PM; many stores are closed on Sundays.
• Earned Wage Access program available to all employees on the second day of employment. Employees can withdraw up to 50% of wages earned up to seven times in a payroll cycle.
• Unlimited commission above hourly base rate.
• Vacation:
  Employees granted one week of paid vacation after six months of full‑time service; additional weeks at one year and each subsequent anniversary, adjusted per state/local requirements.
• Sick/Personal:
  Eligible employees granted 8 hours after six months then 16 hours each following anniversary, adjusted per state/local requirements.
• Employee discounts available from the first day of employment.
• Tuition reimbursement up to $2,000 per year available to full‑time employees meeting program requirements.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto‑enrollment in First Cash 401(k) program after six months of employment.
• Access to the First Cash Pet Insurance program.

Payrates will not be below any applicable local minimum wage requirements.

Assistant Store Manager with a minimum of six months of management/3rd key experience. Responsible for day‑to‑day operations, fostering a positive and productive environment, partnering with the Store Manager to lead and develop employees, recruit and retain top talent, maximize financial goals, and manage customer relations.

• Facilitate a customer‑centric environment by engaging customers and addressing issues promptly.
• Monitor and assist in the training of Pawnbrokers to meet First Cash standards.
• Recruit top talent through company‑prescribed channels.
• Open and close the store, manage cash drawers and merchandise, and ensure asset protection procedures are followed.
• Ensure asset protection through inventory control, property safety procedures, documentation, and securing customer loans.
• Administer store processes, including inventory, loan management, merchandising, store presentation, store systems, and enterprise‑level reporting.
• Evaluate store financial statements and drive profitability through communication and goal setting.
• Maintain operating standards that meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to maintain value and integrity of loans.
• Complete assigned tasks and training for self‑development as requested.
• Communicate clearly with employees about mission and profit objectives.
• Stay up‑to‑date on product knowledge.
• Act as manager on duty in the absence of the Store Manager.
• Other duties as assigned.

• Willing and able to perform duties for extended periods, including standing, stooping, walking, climbing, pushing, pulling, and lifting.
• Capable of lifting up to 50 pounds.
• Demonstrated ability to supervise others.
• Ability to work with firearms and attain firearms certification.
• May be asked to assist customers outside the building or retrieve products in exterior storage areas.
• Minimum age 18 years.
• High School Diploma, GED, or equivalent experience.
• Flexible to work in multiple locations as business needs dictate.
• Flexible to work a flexible retail schedule, including weekends and holidays.
• Assistant Store Managers will work 40+ hours per week; hours are not guaranteed.
• Computer literate; able to operate POS systems and common office machines.
• Strong multitasking, organizational, and analytical skills.
• Cash handling experience required.
• Ability to work independently with minimal supervision.
• Excellent work ethic and strong business sense.

Assistant Store Managers have the potential to earn 2-8% commission based on personal gross profit. More details will be provided during the interview.