Campus Receptionist Hasbrouck Heights, NJ

Training Tomorrow's Technicians to Become Skilled, Employable and Essential.

About Us – Big Changes, Better Benefits – Join us today!

The Aviation Institute of Maintenance (AIM), established in 1969, is a premier institution dedicated to advancing aviation maintenance through exceptional education and training. With 15 campuses nationwide, AIM is a cornerstone of the industry, accounting for 20% of all students attending FAA‑certified Airframe & Powerplant (A&P) schools across the country. Each year, AIM proudly contributes to the graduation of nearly one in four certified aircraft technicians in America.

At AIM, you will become part of a dynamic team committed to delivering top‑notch training and ensuring student success. We are passionate about equipping the next generation of aircraft technicians to excel in the aviation industry.

Position Purpose

The Campus Receptionist is a vital role responsible for creating a welcoming atmosphere for all visitors and ensuring efficient communication across campus. This position involves managing inbound calls, greeting guests, and supporting the Admissions Department with documentation tasks as directed by the Director of Admissions.

Key Duties

• Greet and assist all visitors to the campus, providing information and directing them to the appropriate departments or services.
• Handle inbound calls, addressing inquiries, and facilitating communication between the campus and external stakeholders.
• Assist the Admissions Department with electronic and hard copy documentation tasks, ensuring accurate record‑keeping and timely processing of materials as assigned by the Director of Admissions.
• Answer incoming calls following established telephone techniques, efficiently directing inquiries to the appropriate personnel.
• Provide comprehensive administrative assistance to faculty and staff, performing various tasks as needed at the discretion of the Director of Admissions.
• Enter and manage inquiries into Campus Nexus promptly, conduct daily audits of inquiries, and report findings to the Director of Admissions.
• Maintain a running list of lead returns and assist with lead distribution to ensure accurate reporting and follow‑up on missed appointments.
• Generate daily activity reports detailing interviews and financial aid appointments, submitting updates throughout the day to the Admissions team.
• Be prepared to perform additional duties as assigned, demonstrating adaptability and a collaborative spirit within the admissions team.

By providing excellent customer service and support, the Campus Receptionist contributes to the institution’s overall success and aligns with organizational goals.

Required Qualifications

• High School Diploma or GED, or equivalent on‑the‑job experience.
• Ability to work in a fast‑paced, performance‑driven, compliance‑oriented educational environment.
• Detail‑oriented, analytical, highly organized, and able to multi‑task, prioritize tasks, and work well under pressure.
• Demonstrated high level of integrity, strong work ethic, and professionalism.
• Persuasive and effective verbal and written communication skills, with a strong focus on customer service in an educational setting.
• Highly motivated and goal‑oriented, with strong problem‑solving skills.
• Must be able to work independently and as a collaborative team member with exceptional interpersonal skills.
• Excellent computer skills, including proficiency in MS Office applications (Word, Excel, Outlook, SharePoint, and Teams).
• Ability and willingness to work outside of regular work shifts as necessary or as requested by Supervisor.

Preferred Qualifications

• Experience as a Receptionist with a multi‑line telephone system.
• Prior experience in a college admissions environment.

Work Schedule

Monday & Tuesday: 10:00 AM – 7:00 PM EST

Friday: 8:00 AM – 5:00 PM EST

One Saturday per month: 8:0 AM – 5:00 PM EST (A weekday off will be provided during weeks when a Saturday shift is scheduled.)

What We Offer

The compensation range for this position is up to $20 per hour, based on experience, qualifications, and other relevant factors. In addition to a competitive base compensation, we offer a comprehensive benefits package, including:

• 401(k) and…