Coordinator of Campus Tour

The University of Southern Mississippi is currently accepting applications for the position of Coordinator of Campus Tour Experience.

Location:

Hattiesburg, 118 College Drive, Hattiesburg, Mississippi , United States.

Division:
Office of Admissions.

Position Type:
Staff.

Employment Status:
Full Time.

Grant Funded:
No.

Pay Grade: E07.

Posting Close Date:
Open Until Filled.

Applicants must be currently authorized to work in the United States on a full‑time basis without the need for visa sponsorship. The University will not sponsor applicants for work visas (e.g., H‑1B).

Works with the Assistant Director of Campus Tour Experience to manage the daily campus tour experience workflow and provide additional leadership of day‑to‑day tasks and tour logistics. Serves as the primary report for student tour guides and gives oversight to scheduling, training, and tour follow‑up. Coordinates with the Campus Tour Experience In‑House Recruiter to facilitate timely tour communication and utilizes the CRM to maintain accurate daily student tour records.

Leads the Campus Tour Experience team in the absence of the Assistant Director.

• Manage daily tour workflow, including making tour guide assignments, confirming academic partner appointments, overseeing tour rescheduling, and executing tour follow‑up.
• Help maintain accurate records of tour schedules, guide assignments, and visitor feedback.
• Organize and confirm visit agendas for school groups, ensuring a seamless and informative experience.
• Oversee student tour guide scheduling, working with student tour guides to gather and maintain current availability and adjusting as needed.
• In coordination with the Assistant Director, conduct interviews and select qualified student tour guides.
• Serve as back‑up instructor for the Eagle Connection class.
• Perform other duties as assigned.

Bachelor’s degree from an accredited college or university. At least one year of experience working in admissions, recruitment, or student development in a collegiate environment.

• Working knowledge of Microsoft Office, ability to utilize a PC and keyboard to perform data entry.
• Working knowledge of data programming and analysis.
• CRM implementation and management skills.
• Excellent written and oral communication skills.
• Ability to travel.
• Ability to work some nights and weekends.
• Ability to adapt to an environment with rapidly changing priorities.
• Ability to maintain cooperative relationships with colleagues.

Previous experience within a campus tour visit program at the higher education level.

Since our founding in 1910, The University of Southern Mississippi has remained dedicated to preparing students for success. We deliver programs to more than 13,000 students in Hattiesburg and Long Beach, at teaching and research sites across the Mississippi Gulf Coast, as well as online. We are a community‑engaged Carnegie R1 university, earning distinction as one of the nation’s leading research institutions.

Southern Miss is known for pioneering work in polymer science, ocean science, spectator sports safety and security, and bringing language to children with communication disorders. We are also a national leader in a broad range of disciplines, including cybersecurity, hydrography, nutrition, aquaculture, kinesiology, and economic development, among others.

We produce graduates ready to enter fields that are leading the way in emerging technologies through programs such as computer engineering, information technology, and ocean engineering. We’re developing the next generation of business leaders, while also responding to critical workforce shortages by producing skilled professionals in education and nursing. With a tradition of excellence in the arts, we are one of only 36 public institutions in the nation accredited in four major areas of the arts.

Home to the Golden Eagles, our student‑athletes compete in 17 NCAA Division I sports. With a culture marked by passion and persistence, Southern Miss is delivering graduates who are ready for life. For more information, visit (Use the "Apply for this Job" box below)..

The University of Southern Mississippi is an equal opportunity employer, and all qualified applicants will receive consideration for employment. EOE/VETS/DISABILITY.