Corporate Security Operations Analyst II Chicago, IL

Corporate Security Operations Analyst II

Chicago, IL

This is a hybrid role (3 days in the office/2 days remote).

The Corporate Security Analyst II will work under the Head of Corporate Security & Safety and support Interactive Brokers' Corporate Security systems, operations, and technology.

• Monitor IBKR's access control system, investigate alarms, and initiate a response when necessary.
• Complete IBKR access badging operations (badge production, activations, deactivations, modifications, reclamations).
• Actively monitor the CCTV system by completing daily tours of site cameras, and report observed safety and security concerns.
• Complete visitor management requests and ensure adherence to visitor management protocols.
• Complete daily site walkthroughs. Observe, report, and document all unusual/unsafe activity, and take appropriate action as required.
• Assist with HR and Security investigations, specifically reviewing access records, CCTV, VPN, DHCP, and IP information.
• Assist with emergency response to safety and security events.
• Assist with office security upgrades and new site projects.
• Under the direction of the Head of Corporate Security, partner with IT and Networking on designing and implementing security systems infrastructure, including firewall rules, VPNs, intrusion detection/prevention systems, and access lists.
• Assist with preventative maintenance scheduling and timely troubleshooting of security systems and equipment.
• Explore opportunities to automate alerting of failing or disconnected security devices/systems.
• Explore integrating physical security systems with enterprise platforms (i.e., Service Now, Day Force).
• Complete other tasks as assigned in support of IBKR Corporate Security & Safety.

• Bachelor's degree in a relevant field
• 3+ years of experience in physical security technology or a related field, specifically:
  Access Control, CCTV, Intrusion Detection, and Visitor Management systems
• Experience with Networking and Project Management
• Must pass a pre-employment background check
• CPR and First Aid certified or willing to obtain after onboarding
• Strong interpersonal, organizational, and communication skills
• Accuracy and attention to detail
• Computer and Microsoft Office proficiency

• Self-motivated and able to handle tasks with minimal supervision
• Superb analytical and problem-solving skills
• Excellent collaboration and communication (verbal and written) skills
• Outstanding organizational and time management skills

• Competitive salary, annual performance-based bonus and stock grant
• Retirement plan 401(k) with competitive company match
• Excellent health and wellness benefits, including medical, dental, and vision benefits, and a company-paid medical healthcare premium
• Wellness screenings and assessments, health coaches and counseling services through an Employee Assistance Program (EAP)
• Paid time off and a generous parental leave policy
• Daily company lunch allowance provided, and a fully stocked kitchen with healthy options for breakfast and snacks
• Corporate events, including team outings, dinners, volunteer activities and company sports teams
• Education reimbursement and learning opportunities
• Modern offices with multi-monitor setups