Jr. Account Executive

Company Overview

Broadway National
, one of Inc. 5000’s fastest growing privately owned companies, provides national and international Property Management services to high profile clientele throughout a wide range of businesses. Such businesses include Tech, Restaurant, Super Market, Facility Maintenance, Retail, Specialty and more.

• Manage and maintain an assigned board of work, ensuring daily account activities, work orders, and follow-ups are properly tracked and prioritized
• Support the development and maintenance of long‑term relationships with assigned client accounts
• Assist in responding to client inquiries, complaints, and escalations, ensuring timely and professional resolution under guidance from senior team members
• Help resolve client issues efficiently while maintaining a strong focus on customer satisfaction and the company’s reputation
• Regularly interact with clients to better understand their needs and service expectations
• Support the monitoring of contract terms to ensure both the company and clients are meeting agreed‑upon requirements
• Assist in organizing account plans and contributing to business and sales strategies aligned with team goals
• Assist in identifying opportunities to sell or expand services and products within existing accounts
• Track and update relevant KPIs and account metrics to support visibility into customer satisfaction
• Assist with auditing client work orders to ensure services are completed accurately, timely, and efficiently
• Prepare weekly and quarterly reports with guidance from senior account leadership
• Support the Operations team with day‑to‑day account‑related activities, prioritizing a positive client experience

• Bachelor’s degree in business administration, marketing, communication, or other related fields
• Knowledge of market research, sales, and negotiation
• Proficient in MS Office and CRM software
• Excellent communication and presentation skills
• Energetic and passionate

• Medical, Dental and Vision
• Company‑paid Group Term Life Insurance
• 401(k) Retirement savings plan (company match)
• Paid vacation, sick/personal time and floating holidays
• Paid Holidays

We aim to provide our employees with a family‑oriented atmosphere, where they are encouraged and motivated in a comfortable setting, while still being given the proper tools to grow within the company. As we experience rapid growth each year, we strive to assure our employees grow with us. Our company welcomes both those who have industry experience and those who are interested in learning about the facility maintenance business.

We offer extensive training to new hires, providing them with the skill set needed to succeed. Our goal is not only to provide exceptional customer service to our clients, but also to create an environment where employees flourish.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.