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On-Site Customer Experience Specialist – Hauppauge

Job in Hauppauge, Suffolk County, New York, 11788, USA
Listing for: Socket.dev
Full Time position
Listed on 2026-08-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 36000 - 48000 USD Yearly USD 36000.00 48000.00 YEAR
Job Description & How to Apply Below

Briggs & Riley is seeking a Customer Experience Representative to join our Hauppauge, NY team. This full-time, on-site role handles inbound inquiries via phone, email, and online channels, delivering accurate product and service information with empathy and professionalism.

You will document interactions, collaborate with repairs, logistics, and sales, and contribute to a superior customer journey by identifying patterns and suggesting improvements to our high service standards.

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