Supervisor Consumer Lending

Overview

Join Our Team

For over 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Recognized by Forbes Magazine as one of America’s Best-In-State Credit Unions in 2025, Teachers has grown into one of the nation’s leading credit unions. As we expand our reach across the country, we remain focused on being both a Best Place to Bank and a Best Place to Work.

From part-time roles to executive leadership positions, Teachers offers a wide range of meaningful career opportunities.

Responsible for supervising processes with regards to the consumer loan application lifecycle, from origination to funding. Ensure all application documentation is reviewed, processed correctly in our Lending Operating System, and applications are prepared for funding. Plans, organizes, monitors, and manages the daily activities within the Consumer Lending department.

• Bachelor’s degree or a minimum of eight years directly related experience required
• Minimum four years consumer lending experience required
• Knowledge and understanding of lending fundamentals, products and procedures
• Excellent analytical and mathematical skills
• Demonstrated interpersonal skills

• Manage all aspects of production and performance within the Consumer Lending Department for the direct channel
• Establish and monitor departmental and individual goals for staff that are consistent with the Credit Union's strategic plan and annual objectives
• Serve as a Senior Loan Officer for consumer loans with signing approval and loan review authority as outlined in the Credit Union’s Loan Policy
• Maintain an active role by having a strong presence across the Credit Union’s various business lines through periodic meetings, conference calls, etc.
• Serve as a partner between Department and Branch Managers to coordinate lending activities and the timely processing of consumer loan applications
• Review and recommend changes to underwriting guidelines, as needed, to promote a competitive, quality Credit Union loan program that maximizes member value and maintains appropriate delinquency rates and charge off rates
• Evaluate, develop, and implement new processes and procedures to increase loan volume, operational efficiencies, and employee and member engagement
• Assist management in maintaining vendor relationships and coordinate with vendors to ensure products and services meet member needs
• Draft correspondence to members regarding escalated issues, questions, and disputes
• Respond to information requests from the Call Center and update Loan Servicing as necessary

We provide a competitive compensation and benefits package that includes, but is not limited to:

• This position is eligible for our annual discretionary bonus program. Some positions within the credit union also qualify for quarterly performance incentives
• Paid time off for vacation, personal days, and holidays
• 401(k) company contribution
• Teachers pays 100% of Dental & Vision premium
• Tuition reimbursement is offered to full-time employees
• Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teacher

The good faith range for this position is $36.00 to $43.00 hourly annually. This range is an estimate, based on potential employee qualifications and operational needs. The salary may vary above and below the stated amounts, as permitted by applicable law.

All candidates will be subject to a background check, credit check, and drug test to determine employment eligibility.

To learn more about Teachers and to view a full list of our job opportunities please visit https://(Use the "Apply for this Job" box below)./careers

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