Operations Automation Specialist

Broadcast & Streaming Operational Specialist

#We Are Paramount  on a mission to unleash the power of content… you in?

We’ve got the brands, we’ve got the stars, we’ve got the power to achieve our mission to entertain the planet – now all we’re missing is… YOU! Becoming a part of Paramount means joining a team of passionate people who not only recognize the power of content but also enjoy a touch of fun and uniqueness. Together, we co-create moments that matter – both for our audiences and our employees – and aim to leave a positive mark on culture.

• L1/L2 Monitoring and restoration of 350+ ViacomCBS linear Broadcast Channels and DTC/OTT streams.
• Showtime, CBS Sports Network, MTV, BET, Nickelodeon, Paramount+, PlutoTV and more.
• Monitoring includes but is not limited to on-premise and cloud-based playout systems, audio & video Levels, channel distribution paths via CDN, DTC/OTT and Satellite.
• Provide operational support during Live/Tent Pole and streaming events.
• QC various Multiplatform streams/devices to ensure ViacomCBS digital properties are operational.
• Perform channel restoration actions as needed.
• Review exception-based monitoring tools to flag potential scheduling issues, missing content, missing graphics prior to air as well as daypart timings.
• Monitoring of various branding initiatives (social/interactive) as scheduled by the networks.
• Complete daily Operational checklists.
• L1 monitoring and escalation of ancillary systems; cloud, networking, facilities systems, uplink etc.
• Monitoring of syndication feeds to ViacomCBS affiliates.
• Interact with a large amount of exception-based monitoring systems/tools (i.e., Dataminer, Solarwinds, New Relic, Orion, Weather Tap, Service Now, Slack, Status Page, Send Word Now) to detect problems and respond appropriately.
• QA testing of various software releases as well as new technology platforms.
• Assist Supervisors with the management of major incidents.
• Partner with peers at Disaster Recovery facility to maintain Business Continuity Operations.
• Participate in scheduled training modules to maintain channel procedures and operational guidelines.

• College degree and/or AWS certifications preferred.
• At least 2 years working in the broadcast, telecommunications, or IT fields.

• Knowledge of IP or AWS cloud-based technologies.
• Knowledge of various monitoring systems and tools.
• Experience with on premise and cloud-based video playout systems.
• Experience with CDN (content delivery networks).
• Knowledge of audio/video measurement equipment.
• Knowledge of various video/audio formats, such as NTSC/PAL, PCM and AC3.
• Ability to multi-task in a fast-paced environment.

Hiring Salary Range: $64,800.00 - $97,200.00.

The hiring salary range for this position applies to New York City, California, Colorado, Washington state, and most other geographies. Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education.

The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program and PTO or, if applicable, as otherwise dictated by the appropriate Collective Bargaining Agreement.

• Attractive compensation and comprehensive benefits packages. Check out our full list of benefits here:
• Generous paid time off.
• An exciting and fulfilling opportunity to be part of one of Paramount’s most dynamic teams.
• Opportunities for both on-site and virtual engagement events.
• Unique opportunities to make meaningful connections and build a vibrant community, both inside and outside the workplace.
• Explore life at Paramount:

Paramount is an equal opportunity employer (EOE) including disability/vet.

At Paramount, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Paramount is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access  as a result of your disability. You can request reasonable accommodations by calling  or by sending an email to paramoun Only messages left for this purpose will be returned.