IT Systems & ERP​/SQL Support Specialist

GSE Dynamics, Inc. is seeking a motivated and technically capable IT Systems & ERP/SQL Support Specialist to join our IT team. This role supports day-to-day IT operations while developing expertise in our Infor Visual ERP system, Microsoft SQL Server, reporting, Windows infrastructure, Microsoft 365, and security/compliance support in a defense manufacturing environment.

• Work directly under IT leadership supporting ERP, databases, users, and core IT systems.
• Develop working expertise in Infor Visual ERP and Microsoft SQL Server.
• Support a CMMC 2.0 / NIST SP 800-171-aligned DoD contractor environment.
• Assist with helpdesk, systems administration, documentation, reporting, and security/compliance activities.
• Gain hands‑on exposure to ERP systems, SQL Server, Microsoft 365, Windows infrastructure, cybersecurity, and compliance in a manufacturing environment.
• This role provides hands‑on exposure to ERP systems, SQL Server, Microsoft 365, Windows infrastructure, cybersecurity, and compliance.
• Opportunity to grow into stronger ERP, database, systems administration, or cybersecurity responsibilities as business needs and candidate capability develop.
• Training and skill development will be aligned with GSE’s IT, manufacturing, and compliance needs.

• Support and maintain the Infor Visual ERP environment, including user support, troubleshooting, reporting, and coordination with internal stakeholders and vendors as needed.
• Write and troubleshoot SQL queries for reporting, data validation, operational support, and management requests.
• Assist with SQL Server maintenance, backups, documentation, and basic performance troubleshooting under IT leadership.
• Generate and maintain reports for operations, finance, quality, production, and leadership.
• Provide Tier 1‑2 IT support for users, workstations, printers, software, access requests, and general troubleshooting.
• Assist with Windows Server, Active Directory, Group Policy, file shares, permissions, and system administration tasks.
• Support Microsoft 365 / GCC High administration tasks, including user support, mailbox support, access control, and security‑related configuration as directed.
• Support CMMC 2.0 / NIST SP 800‑171 compliance activities, including access control, secure configuration, system documentation, audit evidence collection, and protection of CUI.
• Document procedures, troubleshooting steps, system changes, and recurring support issues.
• Escalate risks, recurring problems, security concerns, and system issues to IT leadership promptly.

• 2+ years of IT, database, ERP, helpdesk, or systems support experience.
• Working knowledge of Microsoft SQL Server and relational databases.
• Ability to write basic to intermediate SQL queries, including SELECT statements, JOINs, filtering, grouping, and aggregations.
• Experience supporting business applications, databases, or operational reporting needs.
• Strong troubleshooting, analytical, and problem‑solving skills.
• Ability to work independently while following direction, documentation, and escalation procedures.
• Detail‑oriented with strong organizational and communication skills.
• Comfortable supporting users in a business or manufacturing environment.

• Experience with Infor Visual ERP or similar manufacturing/ERP systems.
• Experience with reporting tools such as SSRS, Crystal Reports, Power BI, or similar platforms.
• Experience with Active Directory, Group Policy, Windows Server, and file permissions.
• Experience with Microsoft 365, GCC High, Exchange Online, Intune, Defender, or cloud‑based administration.
• Familiarity with virtualization platforms such as Hyper‑V or VMware.
• Familiarity with cybersecurity concepts, endpoint protection, vulnerability management, audit evidence, or compliance documentation.
• Relevant certifications such as CompTIA A+, Network+, Security+, Microsoft, SQL, Cisco, or similar are a plus.

• U.S. citizenship is required due to the nature of GSE’s defense‑related work, potential access to CUI, ITAR/EAR‑controlled information, and possible future security‑clearance requirements.
• Must be able to work in a DoD…