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Senior Technical Support & Escalation Specialist
Job in
Hauppauge, Suffolk County, New York, 11788, USA
Listed on 2026-07-08
Listing for:
Gentex Corporation
Full Time
position Listed on 2026-07-08
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
VOXX is seeking a Customer Service Representative II to join their team in Hauppauge, New York. The role involves providing advanced customer service and technical support to consumers and dealers, focusing on resolving complex product issues and mentoring junior staff.
Ideal candidates will have 1-3 years of relevant experience, strong troubleshooting, communication and organizational skills, and familiarity with CRM tools. This position is vital for ensuring customer satisfaction through effective problem resolution and support.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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