Senior Technical Support & Escalation Specialist
Job in
Hauppauge, Suffolk County, New York, 11788, USA
Listed on 2026-07-08
Listing for:
Gentex Corporation
Full Time
position Listed on 2026-07-08
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
Gentex Corporation is seeking a Customer Service Representative II in Hauppauge, NY, to provide advanced customer service and technical support. The role includes resolving complex product issues and assisting in training Level 1 representatives.
The ideal candidate will have 1-3 years of customer service or technical support experience and strong troubleshooting skills. Proficiency in Microsoft Office and familiarity with CRM tools like Zendesk are also required.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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