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Tech Help Desk Leader - Service & Support Excellence
Job in
Hauppauge, Suffolk County, New York, 11788, USA
Listed on 2026-07-31
Listing for:
Upward Health
Full Time
position Listed on 2026-07-31
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Upward Health in Hauppauge, NY is seeking a Help Desk Manager to lead our Technology Support team and ensure high‑quality service for clinical and corporate users across the United States.
You will oversee daily operations, triage tickets, drive SLA adherence, mentor staff, collaborate with clinical and business teams, and implement proactive improvements while maintaining strong security practices.
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