Mortgage Program Manager

Overview

Brief Description
Join Our Team

For over 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Recognized by Forbes Magazine as one of America’s Best-In-State Credit Unions in 2025, Teachers has grown into one of the nation’s leading credit unions. As we expand our reach across the country, we remain focused on being both a Best Place to Bank and a Best Place to Work.

From part-time roles to executive leadership positions, Teachers offers a wide range of meaningful career opportunities.

Summary

The Mortgage Program Manager supports the development and implementation of mortgage compliance programs, policies, reporting, and practices for an organization or business.

• Bachelor’s Degree or minimum of eight years directly related experience required
• Minimum five years mortgage compliance experience required
• Minimum two years in a financial service or related industry required
• Excellent strategic, problem solving, and analytical skills
• Exceptional verbal and written communication skills.
• Ability to maintain confidentiality
• Proficient with Microsoft Office

• Leads the development, review, and ongoing enhancement of mortgage policies and procedures to ensure full compliance with federal and state regulations
• Partners with departmental leadership to establish and maintain governance frameworks that foster transparency, accountability, and effective risk management across mortgage operations
• Collaborates with the Compliance team to monitor regulatory changes and proactively update internal policies to maintain adherence and minimize risk exposure.
• Plan and execute HMDA audits, identify discrepancies, and implement corrective actions
• Utilizes established internal controls and auditing systems to identify, detect, and correct noncompliance.
• Manages the end-to-end process for HMDA data submissions, including validation, reconciliation, and certification
• Partners with leadership to manage regulatory examinations, ensuring timely and accurate responses to all inquiries
• Evaluates and implements changes to compliance processes due to new or amended regulations
• Serves as liaison between Quality Control (QC) and Operations on all post-funding and pre-funding QC audits
• Acts as the system administrator for FNMA, FHA, VA, and all other investor platforms, ensuring proper setup, maintenance, and compliance
• Monitors activities impacted by regulatory requirements related to the organization's governance and any industry-specific or location-specific laws.
• Prepares and updates communication materials.
• Assists with training initiatives that inform stakeholders about compliance requirements.
• Performs other duties as needed upon request by immediate supervisor.

We provide a competitive compensation and benefits package that includes, but is not limited to:

• This position is eligible for our annual discretionary bonus program. Some positions within the credit union also qualify for quarterly performance incentives
• Paid time off for vacation, personal days, and holidays
• 401(k) company contribution
• Teachers pays 100% of Dental & Vision premium
• Tuition reimbursement is offered to full-time employees
• Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teachers

The good faith range for this position is $84,250 to $101,250 annually. This range is an estimate based on potential employee qualifications and operational needs. The salary may vary above and below the stated amounts, as permitted by applicable law.

All candidates will be subject to a background check, credit check, and drug test to determine employment eligibility. To learn more about Teachers and to view a full list of our job opportunities please visit https://(Use the "Apply for this Job" box below)./careers

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