Associate Manager, Quality Management

Narda-MITEQ is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. Narda-MITEQ provides an inclusive, engaging environment designed to empower employees and promote work‑life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

Narda‑MITEQ designs and manufactures an extensive range of standard active and passive components, as well as custom subsystems and integrated microwave assemblies to meet the requirements found on land, sea, air and the harsh environment of space. Our global customers rely on our deep technical expertise and innovation grounded in more than 70 years of experience to help them meet the challenges of their next‑generation military and commercial applications.

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all essential functions, duties, or skills required for this role. Management retains the discretion to add or change the duties at any time.

The Quality Associate Manager is a key member of the site leadership team and is responsible for planning, developing, and directing the quality team, policies, programs and initiatives. They will establish and manage metrics to ensure that products meet customer specifications and are consistent with the quality standards of the company. In addition, this individual will be responsible for the development and implementation of strategic plans and improvement initiatives targeting reliability, supplier quality and cost of poor quality.

This role will be a single point of accountability for Quality for the division.

• Manage and maintain the AS9100 QMS certification.
• Ensure total product integrity by providing leadership in establishing a common quality vision, a positive culture & structure and in continually improving processes.
• Lead and develop a team of Quality Engineers and Inspection Supervisor, overseeing both incoming material inspection and manufacturing (in‑process/​final) inspection functions, ensuring consistent application of quality standards across all inspection points.
• Provide clear direction, coaching, and performance management to build technical capability and drive accountability within the quality organization.
• Mentor and grow team members’ skills, fostering a culture of continuous improvement and professional development. Develop, implement and monitor all key quality metrics, systems, and procedures.
• Defines quality objectives and functional responsibilities.
• Develop and implement strategies to increase performance against identified KPI’s, reduce the cost of poor Quality, and improve product performance.
• Contributes to the quality improvement efforts of the company by following a structured continuous improvement approach and focusing on root cause identification and correction.
• Oversees customer and supplier quality audit programs. Ensure that the audit programs are maintained as required by internal/external policies and procedures.
• Manage customer score cards and warranty returns while actively interfacing with customers, inside sales, product line management, and engineering on quality issues, specifications and agreements for positive customer satisfaction.
• Stimulates cooperation between teams to enable issue resolution.
• Work with both suppliers and customers to ensure the highest level of quality throughout the value stream.
• Team with the Supply Chain organization to develop, implement, and manage supplier metrics.
• Contributes to the achievement of company objectives by playing an active role in the strategic planning process including the development of quality targets for continuous quality improvement.
• Manage the quality organization's budget, in support of meeting the company’s financial commitments.
• Ability to interface with and effectively communicate with a broad range of customers, cross functional teams, as well as…