Key Account Sales Manager

Penn-Plax is a third-generation, family-owned company and a long-standing leader in the global pet industry. With a strong foundation and a forward-looking growth strategy, we are seeking a senior-level Key Account Sales Manager to manage and grow relationships with major mass retailers and pet specialty partners.

This role is well suited for an experienced sales professional who understands the operational, analytical, and strategic demands of large retail customers and is looking to grow within a stable yet evolving organization.

The Key Account Sales Manager will be responsible for full ownership of assigned customer accounts. While supported by a dedicated sales operations team for backend execution, this role carries responsibility for strategy, performance, and results.

Accounts will be assigned by channel on a global basis, rather than by geographic territory, and may include major mass retailers and/or pet specialty customers.

• Own and manage key retail customer relationships end-to-end
• Develop and execute strategic account plans to drive growth and profitability
• Lead line reviews, new item launches, assortment planning, and modular resets
• Analyze sales, inventory, and forecasting data to support in‑stock performance and customer requirements
• Manage forecasting and P&L responsibility for assigned accounts
• Navigate and maintain customer portals, scorecards, and compliance systems
• Proactively address operational challenges including in‑stocks, forecasting gaps, and reset execution
• Collaborate cross‑functionally with internal teams including operations, marketing, and product development
• Represent Penn‑Plax in customer meetings and at industry trade shows

• Minimum 4 years of experience selling to large mass retailers
• Experience with Walmart is a strong plus
• Experience in the pet industry is preferred;
  aquatics knowledge is a strong plus
• Demonstrated understanding of retail execution, forecasting, and modular planning
• Strong analytical skills with the ability to interpret data and drive action
• Highly organized with strong communication and relationship‑building skills
• Ability to manage multiple priorities in a fast‑paced retail environment
• Interest in long‑term growth and advancement within an organization

• Preferred in‑office role
• Open to remote candidates located near major retail customers
• Travel required for customer meetings and trade shows several times per year (not a heavy travel role)
• Competitive base salary plus bonus and commission
• Health insurance and dental insurance
• 401(k) with partial company match
• Paid vacation and holidays
• Pet‑friendly workplace and collaborative team culture
• Opportunities for professional growth within a stable, expanding company

Penn‑Plax is a collaborative, people‑focused organization with a strong emphasis on employee empowerment, long‑term relationships, and thoughtful growth. As a third‑generation family business, we combine the stability of an established company with the momentum of continued innovation and expansion.