Recovery Support Specialist

Job Summary

As a Recovery Support Specialist at Phoenix House, you will facilitate shift change, provide Criss intervention counseling, conduct group intake, ensure clients adhere to the day‑to‑day program schedule, track attendance, and monitor participation in program events and activities.

• Location:
  
  Hauppauge Residential – Hauppauge, NY 11788
• Position Type:
  Full Time – non‑exempt
• Salary: $17.78 – $26.68 per hour

• Paid Holidays (10)
• Paid vacation, sick time, personal and wellness time
• Medical, dental, and vision insurance for those scheduled to work at least 30 hours per week
• Pet insurance, legal support, and supplemental insurance
• Tuition reimbursement program
• 403(b) retirement plan
• Competitive wages

• Ensure patients adhere to the day‑to‑day program schedule, tracking attendance as required.
• Monitor participation in program events and activities.
• Conduct and document room/bed checks (minimally every thirty minutes) to ensure resident safety and presence.
• Conduct routine facility checks to ensure safety and security.
• Review client property/items upon admission or receipt to ensure compliance with facility and program rules.
• Conduct contraband searches and drug‑screen analysis administration in accordance with policies and procedures.
• Assume lead duties for shift(s) as assigned, ensuring the program schedule is followed, duties are assigned and completed by the team during the shift, and critical incidents are reported to the Manager on Call and documented.
• Mentor patients toward success in program, including behavior modification, program rules, school work, job responsibilities, and appropriate social interactions with peers, family and staff.
• Provide safe, timely, and supervised transportation of patients to off‑site appointments or activities as needed.
• Assist in the medication room as needed.

Required Education

High School diploma or equivalent.

Licenses & Certifications

Credentialed Alcoholism and Substance Abuse Counselor Trainee (CASAC‑T) in good standing.

Required Experience

Minimum two years’ experience working in a substance use disorder treatment setting, including working with patients with co‑occurring disorders; trained to dispense medications to clients in case of emergency.

Competencies (KSAs)

• Ethical Practices
• Judgment
• Rapport Building
• Emotional Intelligence
• Empathy
• Professional Boundaries
• Global and Cultural Awareness
• Critical Evaluation
• Problem Solving
• Decision Making
• Communication
• Teamwork
• Crisis Management
• Technical Capacity

This job operates in an indoor office environment. The role routinely uses standard office equipment such as computers, phones and photocopiers.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. Regularly required to sit, use hands to type, handle or feel objects, tools or controls; reach with hands and arms, and talk or hear.

Frequently required to stand, walk, stoop, kneel or crouch and lift and/or move up to 20 pounds.