Support Worker, Child Minding ​/ Nanny

We offer a workplace that genuinely cares about people, both our staff and the young people we support. Alongside a meaningful role, you will receive:

• £27,760 per annum from the 1 st April 2026, which is made up of a salary of £21,600 per annum (from the 1 st April 2026) plus £5,200 per annum sleepover allowance, plus £960 per annum shift allowance.
• 30 hours per week permanent contract
• The pattern of work is a varied shift pattern and consists of shifts and sleepovers over 7 days a week. The shift pattern for this role is Sunday 16:00-00:00 + sleepover, Monday 08:30-16:30. Friday 16:00-00:00 + sleepover, Saturday 08:30-1630. Sunday 16:00-00:00 + sleepover, Monday 08:30-16:30. Thursday 16:00-00:00 + sleepover & Friday 08:30-16:30.
• Life Assurance
• 24/7 online GP access and counselling
• Casual and inclusive dress code

Step by Step is a charity dedicated to supporting young people who are going through difficult times. Through accommodation, specialist support and personal development opportunities, we help more than 1,000 young people aged 11-25 each year to build brighter futures.

Our team is positive, energetic, and committed to preventing youth homelessness. Safeguarding is central to all that we do.

The Support Worker will ensure the safety and well-being of young people in the foyer, adhering to safeguarding and health and safety protocols. You will create and monitor individual action plans, providing tailored advice to foster independence. Building professional relationships is essential as you key work with assigned young people to achieve positive outcomes.

Responsibilities include managing housing benefit applications, facilitating workshops, and communicating effectively within the team. You will help to inspire young people by nurturing their talents and encouraging personal growth, making a meaningful impact on their journey towards independence.

Step by Step is interested in employing people with the right skills and attitude, so previous experience is not necessarily needed.

You should be available to work shifts (shift allowance paid) and sleepovers (sleepover allowance paid). Please contact us if you would like a sample rota.

As per our commitment to safeguarding children and young people and following safer recruitment guidelines. Applicants are required to complete a short online application form before we can offer an interview. Applicants who are successful at the first interview stage will be asked to attend a face to face second interview before any offer is made.

Successful applicants are required to undergo an enhanced DBS check and must provide two references plus other ore employment checks.

Unfortunately, we are unable to offer sponsorship for this role therefore, you must have the right to work in the United Kingdom.

We are not working with recruitment agencies for this vacancy, and ask agencies not to send unsolicited CVs.

Please submit your applications as soon as possible. We reserve the right to close this advert and application process early if we receive enough candidates.

Shortlisted candidates will be invited to an online interview

If successful at the first stage interview, the next step will be a face to face interview.

If you need support to attend the interviews, please contact us.

We are committed to safeguarding and promoting the welfare of children and young people. All staff are expected to share this commitment. As part of our safer recruitment process, we will complete reference checks, a DBS check and confirm your full employment history.